Originally Posted by sandra7109
the people at rogers told me to hold the power button and the home button until the connect to itunes screen appears and then let go of the home button but continue holding the power button to do a DUI? restore but it does not work either ??
yes because rogers really knows what their talking about by telling you to put it into driving under the influence. no, its dfu mode. turn the phone off, make sure its plugged in, and while its currently off, hold the power and home simultaneously for exactly 10 seconds, then release the power button and keep holding the home button until itunes recognizes a phone in recovery mode, (you're really in dfu mode). then click restore and you should be good to go. i just hope your factory unlocked otherwise you wont be able to use that phone again on rogers for a long time.