Apple store not working, please help me

StefanCourteaux · Feb 26, 2010, 09:52 AM

Alright, i have been trying to buy a macbook all day now but the site is not working for me. Well not really all day, I tried 4 times or so, you know what I mean. Anyway. I do not have an account, so when i fill my virtual shopping cart and try to check out, it asks me to create a new account. After entering my e-mail adress, the site stops working. I have tried different browsers/computers/operating systems. I tried to attach a screenshot to show what I mean, I hope it works. Does anyone know why this happens? Do I have to use a school mail adress or what? Because that would be impractical... Ideas?

miles01110 · Feb 26, 2010, 09:55 AM

Clear cache, clear cookies, disable extensions. Get back to us if none of those work.

Which browsers? I just tried it and it works fine for me.

StefanCourteaux · Feb 26, 2010, 10:08 AM

i tried linux+FF3 and 3.5 and win7 with chrome. I tried it without extensions after clearing cache etc and...no luck. Kinda sucks, I'm trying to spend money here!

Hellhammer · Feb 26, 2010, 10:19 AM

Try e.g. Safari or Chrome. Might be a bug in FireFox or something.

StefanCourteaux · Feb 26, 2010, 10:24 AM

Ok, i'll pull out ye olde iBook and see if that works...

StefanCourteaux · Feb 26, 2010, 10:56 AM

I went through the whole process again on my painfully slow ibook using safari and opera. The result is the same. It does not work. I will try again next week or so. Damn technology, never working like it should. Sometimes i feel like throwing out all this electronic trash and grow myself some vegetables...

Louli · Jan 28, 2013, 12:40 PM

Apple store isn't working on my iPhone 4S.... Please help!!!

blueroom · Jan 28, 2013, 12:46 PM

Quote:

Originally Posted by Louli

Apple store isn't working on my iPhone 4S.... Please help!!!

Working here.

Louli · Jan 28, 2013, 01:22 PM

Lucky you

wolfpuppies3 · Jan 28, 2013, 03:23 PM

Works fine on Chrome

xShane · Jan 29, 2013, 09:47 PM

Quote:

Originally Posted by StefanCourteaux

Alright, i have been trying to buy a macbook all day now but the site is not working for me. Well not really all day, I tried 4 times or so, you know what I mean. Anyway. I do not have an account, so when i fill my virtual shopping cart and try to check out, it asks me to create a new account. After entering my e-mail adress, the site stops working. I have tried different browsers/computers/operating systems. I tried to attach a screenshot to show what I mean, I hope it works. Does anyone know why this happens? Do I have to use a school mail adress or what? Because that would be impractical... Ideas?

Hey, try this:

1. Clear your cache and cookies.
2. Go to Apple ID.
3. Make a new Apple ID if you do not already have one. If you do, sign in.
4. Then go to the Apple Store.
5. Make sure you're already signed in.
6. Try purchasing one now that you're already signed in.

Hope this helps.

960design · Jan 30, 2013, 07:50 AM

Use Safari when browsing the apple store. I've noticed Firefox and Chrome will 'time-out' on purchases and/or fail to respond to clicks occassionally.

Feb 26, 2010, 09:52 AM	#1
StefanCourteaux macrumors newbie Join Date: Feb 2010	Apple store not working, please help me Alright, i have been trying to buy a macbook all day now but the site is not working for me. Well not really all day, I tried 4 times or so, you know what I mean. Anyway. I do not have an account, so when i fill my virtual shopping cart and try to check out, it asks me to create a new account. After entering my e-mail adress, the site stops working. I have tried different browsers/computers/operating systems. I tried to attach a screenshot to show what I mean, I hope it works. Does anyone know why this happens? Do I have to use a school mail adress or what? Because that would be impractical... Ideas? Attached Thumbnails
	0

Feb 26, 2010, 09:55 AM	#2
miles01110 macrumors 604 Join Date: Jul 2006 Location: The Ivory Tower (I'm not coming down)	Clear cache, clear cookies, disable extensions. Get back to us if none of those work. Which browsers? I just tried it and it works fine for me. __________________ Got a problem? Check here first.
	0

Feb 26, 2010, 10:19 AM	#4
Hellhammer Demi-God (Moderator) Join Date: Dec 2008 Location: Helsinki, Finland	Try e.g. Safari or Chrome. Might be a bug in FireFox or something. __________________ SSD Editor for AnandTech You can also follow me in Twitter!
	0

Jan 28, 2013, 03:23 PM	#10
wolfpuppies3 macrumors 6502 Join Date: Jun 2012 Location: Virginia, USA	Works fine on Chrome __________________ 2012 MBA 13, 2 Ghz i7, 8 GB RAM, 512 GB SSD; 2011 MBA 11, 1.8 Ghz i7, 4 GB RAM, 256 GB SSD; 2010 MB Pro 15, 2.66 Ghz i7, 8 GB RAM, 512 GB SSD; two iPad 3s and a mini, two iPhones and a bunch of iPods
	0

Jan 30, 2013, 07:50 AM	#12
960design macrumors regular Join Date: Apr 2012 Location: Destin, FL	Use Safari when browsing the apple store. I've noticed Firefox and Chrome will 'time-out' on purchases and/or fail to respond to clicks occassionally. __________________ TI-99/4A, tape cassette, 12" B&W Zenith
	0

Feb 26, 2010, 10:08 AM	#3
StefanCourteaux Thread Starter macrumors newbie Join Date: Feb 2010	i tried linux+FF3 and 3.5 and win7 with chrome. I tried it without extensions after clearing cache etc and...no luck. Kinda sucks, I'm trying to spend money here!
	0

Feb 26, 2010, 10:24 AM	#5
StefanCourteaux Thread Starter macrumors newbie Join Date: Feb 2010	Ok, i'll pull out ye olde iBook and see if that works...
	0

Feb 26, 2010, 10:56 AM	#6
StefanCourteaux Thread Starter macrumors newbie Join Date: Feb 2010	I went through the whole process again on my painfully slow ibook using safari and opera. The result is the same. It does not work. I will try again next week or so. Damn technology, never working like it should. Sometimes i feel like throwing out all this electronic trash and grow myself some vegetables...
	0

Jan 28, 2013, 12:40 PM	#7
Louli macrumors newbie Join Date: Jan 2013	Apple store isn't working on my iPhone 4S.... Please help!!!
	0

Jan 28, 2013, 01:22 PM	#9
Louli macrumors newbie Join Date: Jan 2013	Lucky you
	0

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