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Old Mar 3, 2010, 11:30 AM   #1
Keniff
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Join Date: Dec 2008
Location: United Kingdom
PowerMac G4 Dual Optical [Error Code Help]



I recently got rid of my old PowerMac G4 Dual Optical.
It was a solid machine, never broke down, as I constantly maintained it for about 8 years, I only upgraded due to Intel (and some new apps I wanted to use).

Fortunately, I found a good home for it, and I told the guy, what to do to maintain it, and to call me if he has an issue.

Anyways, low and behold he now has an issue, in the form of a Error Code when he turns the machine on (See below).

I've spoke to him over the phone, and walked him through resetting the Pram, and reinstalling the disks (start up and boot from the disk, while holding down cmd+C), but no joy.

He said: "I managed to get onto the desktop again today but again it crashed with in a minute of being on it. It came up with the error message unable to find driver so I copied it down"

Personally I think the internal Hard Drive has gone and needs to be replaced, but I could be wrong.

If somebody can somebody please shed some light on this, as I'd be very grateful.

Cheers,

K.

__________________________________________________________



panic(cpu 0 caller 0x00373A34): “Unable to find driver for this platform: \”PowerMac3,6\”.\n”@/SourceCache/xnu/xnu-1228.15.4/iokit/kernel/IOPlatformExpert.cpp:1407
Latest stack backtrace fo cpu 0:
Backtrace:
0x009CC88 0x0009D63C 0x00029DA0 0x00373A34 0x00348ED8 0x0034A02C 0x0034BEDC 0x0034AFFC 0x000B1DD4
Proceeding back via exception chain:
Exception state (sv=0xc8ca00)
PC=0x00000000; MSR=0x0000D030; DAR 0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

BSD process name corresponding to current thread: Unknown

Mac OS version:
Not yet set

Kernel version
Dawrwin Kernel Version 9.8.0: Wed Jul 15 16:57:01 PDT 2—9; root:xnu-1228.15.4~1/RELEASE_PPC

System uptime in nanoseconds: 18699638756

No debugger configured – dumping debug information
MSR=00001030
Latest stack backtrace for cpu 0:
Backtrace:
0x0009CC88 0x0009D7A8 0x00029DA0 0x00373A34 0x00348ED8 0x0034A02C 0x0034BEDC 0x0034AFFC 0x00B1DD4
Proceeding back via exception chain:
exception state (sv=0xc8ca00)
PC=0x00000000; MSR=0x0000D030; DAR 0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)

BSD process name corresponding to current thread:Unknown
panic: We are hanging here…
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Old Mar 3, 2010, 03:53 PM   #2
MacsRgr8
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TBO, whenever this occurs I first try to re-install the OS.

Boot from the Leopard DVD, create a new partition (so not only erase the partition), and install the Mac OS and all updates.
If the error continues, then I would look for hardware issues, the internal HD being first suspect.
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Old Mar 4, 2010, 05:05 AM   #3
Keniff
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Location: United Kingdom
Quote:
Originally Posted by MacsRgr8 View Post
TBO, whenever this occurs I first try to re-install the OS.

Boot from the Leopard DVD, create a new partition (so not only erase the partition), and install the Mac OS and all updates.
If the error continues, then I would look for hardware issues, the internal HD being first suspect.

Thanks 'MacsRgr8' I think I may just advise him to get a new Internal Hard Drive.
For an internal HD to last over 8 years, isn't bad going, I'm not sure there aren't many PC's out there that would last that amount of time before they'd need replacing.
He's had it for 6 months now, and he got it cheap...
Plus memory is so cheap these days, I just found this site for him: http://www.crucial.com/

It's ridiculously cheap, just choose your country....

Thanks for the advice, btw
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Last edited by Keniff; Mar 4, 2010 at 06:22 AM.
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