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Old Sep 2, 2004, 08:23 PM   #1
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Join Date: Mar 2004
Location: Arlington, TX
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Refurb PB 15" and Loose Keyboard

I purchased a refurbished 15" Aluminum Powerbook about a month ago and absolutely love it (I already own a G5 and my wife uses an iMac.) The problem is, it appears that the keyboard on this thing is starting to "peel off" in the top left and bottom right corners. There's a flat gray pad that it appears the keys are attached to, and this pad in turn is supposed to adhere to the case of the machine.

Would I be able to get this replaced at an Apple store? I don't live near an Apple store or service center (Midland, TX is pretty much "Apple-less" as far as that goes) but I will be in Dallas next month, where an Apple store is. Should I call Apple now and report the problem? Should I let the store know ahead of time so that they can have the part on-hand?
Mac Pro 2.8GHz, 8-Core Penryn/Xeon, 32GB RAM, ATI Radeon HD 2600

Last edited by jobutex; Sep 2, 2004 at 08:28 PM.
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