Power cable set itself on fire. AppleCare?

Jasonc23 · Mar 31, 2010, 11:55 AM

So just today i was using my MacBook, then I put it down, and noticed smoke coming from the ground. The end part of my power cable was slightly on fire. I quickly took it out my laptop and from the wall.
So now the cable's burnt itself, is it covered by AppleCare? I am still in warranty from when i bought the laptop.

Thanks

miles01110 · Mar 31, 2010, 11:56 AM

Yeah, they'll almost certainly replace a burnt power adapter. Give them a call or take it into a store.

GGJstudios · Mar 31, 2010, 11:57 AM

If the part is defective, it's covered. If the damage was due to wear and tear or accident, it's not.

Jasonc23 · Mar 31, 2010, 12:02 PM

Quote:

Originally Posted by GGJstudios

If the part is defective, it's covered. If the damage was due to wear and tear or accident, it's not.

The plastic has been slightly ripping on the outer cover (by the plastic part that goes into the laptop), but its just been with normal use.

Jasonc23 · Mar 31, 2010, 01:38 PM

Just to finish off the thread. I called Apple, they just said that they would give me another one. Either from an Apple Store or the other Authorised Resellers. Pretty simple replacement really.

Mar 31, 2010, 11:55 AM	#1
Jasonc23 macrumors newbie Join Date: Apr 2009	Power cable set itself on fire. AppleCare? So just today i was using my MacBook, then I put it down, and noticed smoke coming from the ground. The end part of my power cable was slightly on fire. I quickly took it out my laptop and from the wall. So now the cable's burnt itself, is it covered by AppleCare? I am still in warranty from when i bought the laptop. Thanks __________________ SwagBucks: Free prizes for searching. Sign up through my link
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Mar 31, 2010, 11:56 AM	#2
miles01110 macrumors 604 Join Date: Jul 2006 Location: The Ivory Tower (I'm not coming down)	Yeah, they'll almost certainly replace a burnt power adapter. Give them a call or take it into a store. __________________ Got a problem? Check here first.
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Mar 31, 2010, 01:38 PM	#5
Jasonc23 Thread Starter macrumors newbie Join Date: Apr 2009	Just to finish off the thread. I called Apple, they just said that they would give me another one. Either from an Apple Store or the other Authorised Resellers. Pretty simple replacement really. __________________ SwagBucks: Free prizes for searching. Sign up through my link
	0

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Mar 31, 2010, 11:57 AM	#3
GGJstudios macrumors Westmere Join Date: May 2008	If the part is defective, it's covered. If the damage was due to wear and tear or accident, it's not.
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