Unable to purchase apps....

Shymcfly · Apr 7, 2010, 09:35 PM

Is any one else running into this problem? I check app shopper frequently for new apps and as of today when I try to download free apps I am redirected to iTunes as normal but when I try to download it goes about the motions ... Adds the app to my home page with the loading bar under it and then I get an error message stating "Unable to purchase" not really understanding what the problem is... Any suggestions?

Mpalmieri1203 · Apr 7, 2010, 09:36 PM

Quote:

Originally Posted by Shymcfly

Is any one else running into this problem? I check app shopper frequently for new apps and as of today when I try to download free apps I am redirected to iTunes as normal but when I try to download it goes about the motions ... Adds the app to my home page with the loading bar under it and then I get an error message stating "Unable to purchase" not really understanding what the problem is... Any suggestions?

Check your account status. Sounds like your credit card might have flubbed a payment that you might need to reprocess before making another purchase.

ClaireL · Apr 7, 2010, 09:39 PM

Quote:

Originally Posted by Shymcfly

Is any one else running into this problem? I check app shopper frequently for new apps and as of today when I try to download free apps I am redirected to iTunes as normal but when I try to download it goes about the motions ... Adds the app to my home page with the loading bar under it and then I get an error message stating "Unable to purchase" not really understanding what the problem is... Any suggestions?

It's not just you, I had the same problem tonight and have funds available on itune gift cards so it's not that. Maybe those apps we tried to download were removed for price changes or updates. Dunno

Shymcfly · 09:45 PM

Quote:

Originally Posted by ClaireL

It's not just you, I had the same problem tonight and have funds available on itune gift cards so it's not that. Maybe those apps we tried to download were removed for price changes or updates. Dunno

I don't think he meant funds I think more like a hang up in processing a payment. Don't know if it matters but these have all been free apps that this happened with

Edit: validated all receipts with apple by email nothing seems wrong there

ClaireL · Apr 7, 2010, 09:48 PM

Quote:

Originally Posted by Shymcfly

I don't think he meant funds I think more like a hang up in processing a payment. Don't know if it matters but these have all been free apps that this happened with

Edit: validated all receipts with apple by email nothing seems wrong there

I got the SAME message as him and the exact same hanging, so I am talking about the same thing.

Shymcfly · Apr 7, 2010, 09:52 PM

Claire have all yours been free apps or has it happened with a paid app

ClaireL · Apr 7, 2010, 10:21 PM

Quote:

Originally Posted by Shymcfly

Claire have all yours been free apps or has it happened with a paid app

First time I got that message, have been able to download with no problems. I bought Need for speed shift for $14.99 which worked perfect but that is my only paid purchase so far.

MatthewStorm · Apr 7, 2010, 10:52 PM

Happened to me when trying to get a free app

Ljohnson72 · Apr 7, 2010, 11:02 PM

I get this sometimes but the download works when i try the second time.

pooryou · Apr 19, 2010, 05:25 PM

I just had this same problem trying to download Virtuoso Piano 2 Free. Tried it four times.

astrosoup · May 19, 2010, 01:35 PM

I think it was a EULA issue for me. I simply reset my iPad by holding the home and power buttons, then sliding the on-screen power switch that appeared. I let it boot down for a couple of minutes, fired it back up and retried my AppStore download. The software asked me to accept the new licensing agreement and it worked from there.

cakbar · May 19, 2010, 02:28 PM

I think there are problems with the App, iTunes and iBook Stores today. I can access them, but can't do any searches. This is with both my iPad and a PC.

0dev · Oct 5, 2010, 03:53 PM

Sorry to bring back an old thread, but I'm having the same problem, except I get the message just before it asks for my password, then when I enter it I get it again but the download works fine anyway. Strange.

mulo · Oct 5, 2010, 04:59 PM

I get this all the time, except I'm still able to purchace the app

Apr 7, 2010, 09:35 PM	#1
Shymcfly macrumors member Join Date: Apr 2010	Unable to purchase apps.... Is any one else running into this problem? I check app shopper frequently for new apps and as of today when I try to download free apps I am redirected to iTunes as normal but when I try to download it goes about the motions ... Adds the app to my home page with the loading bar under it and then I get an error message stating "Unable to purchase" not really understanding what the problem is... Any suggestions? __________________ Itouch 2g 8gig, Ipad wifi 64gig, Iphone 4 16gig, Palm Pre It's better to remain silent and be thought a fool than to open ones mouth and remove all doubt!!
	0

Apr 7, 2010, 09:52 PM	#6
Shymcfly Thread Starter macrumors member Join Date: Apr 2010	Claire have all yours been free apps or has it happened with a paid app __________________ Itouch 2g 8gig, Ipad wifi 64gig, Iphone 4 16gig, Palm Pre It's better to remain silent and be thought a fool than to open ones mouth and remove all doubt!!
	0

Apr 7, 2010, 10:52 PM	#8
MatthewStorm macrumors 6502 Join Date: Oct 2003 Location: NYC	Happened to me when trying to get a free app __________________ Posted via iPad Air Verizon or the iP5
	0

Apr 7, 2010, 11:02 PM	#9
Ljohnson72 macrumors Demi-God Join Date: Dec 2008 Location: San Diego	I get this sometimes but the download works when i try the second time. __________________ 30" ACD; Mac Pro, 2.8GHz Twelve-Core, 24GB RAM, 512GB SSD, 2TB Retina Macbook Pro, 2.6GHz, 8GB RAM, 512GB flash 16GB 3rd gen. iPad 32GB iPhone 4S
	0

Oct 5, 2010, 03:53 PM	#13
0dev macrumors 68040 Join Date: Dec 2009 Location: 127.0.0.1	Sorry to bring back an old thread, but I'm having the same problem, except I get the message just before it asks for my password, then when I enter it I get it again but the download works fine anyway. Strange. __________________ "What kind of arrogant ass would quote themselves in their signature?" -0dev
	0

Apr 19, 2010, 05:25 PM	#10
pooryou macrumors 65816 Join Date: Sep 2007	I just had this same problem trying to download Virtuoso Piano 2 Free. Tried it four times.
	0

May 19, 2010, 01:35 PM	#11
astrosoup macrumors newbie Join Date: May 2010	I think it was a EULA issue for me. I simply reset my iPad by holding the home and power buttons, then sliding the on-screen power switch that appeared. I let it boot down for a couple of minutes, fired it back up and retried my AppStore download. The software asked me to accept the new licensing agreement and it worked from there.
	0

May 19, 2010, 02:28 PM	#12
cakbar macrumors regular Join Date: Apr 2008	I think there are problems with the App, iTunes and iBook Stores today. I can access them, but can't do any searches. This is with both my iPad and a PC.
	0

Oct 5, 2010, 04:59 PM	#14
mulo macrumors 68020 Join Date: Aug 2010 Location: Behind you	I get this all the time, except I'm still able to purchace the app __________________ iPhone 5 Black 64GB. 17" MBP 2.2GHz i7, 16GB RAM. Canon 7D + grip, 24-70mm f/2.8L USM, 70-200mm f/2.8L IS USM.
	0

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
thread	Thread Starter	Forum	Replies	Last Post
iphone app store, unable to purchase message.	cliffboley	iPhone Tips, Help and Troubleshooting	3	Mar 8, 2012 12:52 PM
Unable to access Updates page in App Store	gatsome	iPhone and iPod touch Apps	0	Aug 26, 2011 07:40 PM
Unable to purchase apps in cydia	Hounster	iPad Hacks	0	Feb 8, 2011 03:52 PM
Unable to purchase apps from Cydia	anubis09	Jailbreaks and iOS Hacks	1	Aug 24, 2010 03:04 PM
unable to purchase from app store	Narbertb	iPhone Tips, Help and Troubleshooting	2	Nov 11, 2008 02:33 PM