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Old Apr 12, 2010, 07:43 PM   #1
Kcissem D
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Apple TV won't Sync

After thinking about it for awhile i bought a apple tv today and i'm already starting to regret it. I can't get the thing to sync with Itunes. I've tried it wirelessly, hardwired, straight in, etc and each time it say some error to do with port 3689. I don't use a firewall and don't think it is a router as it wouldn't sync even when connected straight to the apple tv box itself bypassing all other network elements. I can stream to it just fine, it's the syncing that is causing all my issues. any ideas?
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Old Apr 13, 2010, 04:28 AM   #2
Kcissem D
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nevermind, i figured it out
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Old Apr 13, 2010, 07:21 PM   #3
rogervzv
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nevermind, i figured it out
What was the problem?

I love my two Apple TVs!
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Old Apr 14, 2010, 06:24 AM   #4
Kcissem D
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What was the problem?

I love my two Apple TVs!
i had the integro virus barrier installed and was causing it to block the port apple tv needed.
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Old Apr 14, 2010, 06:27 AM   #5
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when they work they work great but they can be a bit temperamental
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Old Apr 14, 2010, 07:09 AM   #6
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Originally Posted by drummerlondonw3 View Post
when they work they work great but they can be a bit temperamental
Quote of the day!
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Old Apr 14, 2010, 11:41 AM   #7
Pupsicle
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I've got the same problem. ATV no longer shows in iTunes since installing Integra and the sync is patchy, rather than impossible.

So what was the fix? Did you remove Integra or change one of the settings to enable the Apple TV sync?

pup
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Old Apr 15, 2010, 05:42 AM   #8
Kcissem D
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I've got the same problem. ATV no longer shows in iTunes since installing Integra and the sync is patchy, rather than impossible.

So what was the fix? Did you remove Integra or change one of the settings to enable the Apple TV sync?

pup
i just simply disabled the real time monitoring feature.
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Old Apr 15, 2010, 11:42 AM   #9
munkees
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I found the IPV6 being switched on, gave me all kinds of sync problems, switch it of in network setting and it works just fine.
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Old Apr 16, 2010, 07:00 AM   #10
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Job done

I've changed the IPV6 to off and hey ho, ATV is seen in iTunes and starts syncing straight away. Looks like that's a fix!

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