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CS5 constant connection to web even when apps not in use

T

tvh13

macrumors member
Original poster
Jul 8, 2008
72
8
I've just installed the trial version of CS5 Photoshop and I notice that from the minute I start my machine it connects to a number of services on the web. Can anyone explain what it is doing? Below is the connection record. Note I am not actually using Photoshop this happens on startup and continues to connect many times per minute. Seems way over the top to me.

Below is Little snithc report:

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 65.197.244.165
port: 3478
protocol: 6
help: wants to connect to 65.197.244.165 on TCP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 96.6.40.12
port: 3478
protocol: 6
help: wants to connect to a96-6-40-12.deploy.akamaitechnologies.com on TCP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: cn1.redswoosh.akadns.net
port: 3478
protocol: 6
help: wants to connect to cn1.redswoosh.akadns.net on TCP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: client.akamai.com.edgekey.net
port: 443
protocol: 6
help: wants to connect to client.akamai.com.edgekey.net on TCP port 443 (https).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: cn1.redswoosh.akadns.net
port: 443
protocol: 6
help: wants to connect to cn1.redswoosh.akadns.net on TCP port 443 (https).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: logb.redswoosh.akadns.net
port: 80
protocol: 6
help: wants to connect to logb.redswoosh.akadns.net on TCP port 80 (http).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: logb.redswoosh.akadns.net
port: 80
protocol: 6
help: wants to connect to logb.redswoosh.akadns.net on TCP port 80 (http).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 124.40.51.143
port: 3478
protocol: 17
help: wants to connect to 124.40.51.143 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 124.40.51.145
port: 3478
protocol: 17
help: wants to connect to 124.40.51.145 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 124.40.51.146
port: 3478
protocol: 17
help: wants to connect to 124.40.51.146 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 124.40.51.149
port: 3478
protocol: 17
help: wants to connect to 124.40.51.149 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 209.107.220.167
port: 3478
protocol: 17
help: wants to connect to 209.107.220.167 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 209.107.220.172
port: 3478
protocol: 17
help: wants to connect to 209.107.220.172 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 209.107.220.173
port: 3478
protocol: 17
help: wants to connect to 209.107.220.173 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 209.107.220.174
port: 3478
protocol: 17
help: wants to connect to 209.107.220.174 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 65.197.244.166
port: 3478
protocol: 17
help: wants to connect to a65.197.244.166.deploy.akamaitechnologies.com on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 65.197.244.167
port: 3478
protocol: 17
help: wants to connect to a65.197.244.167.deploy.akamaitechnologies.com on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 65.197.244.172
port: 3478
protocol: 17
help: wants to connect to a65.197.244.172.deploy.akamaitechnologies.com on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 77.67.10.133
port: 3478
protocol: 17
help: wants to connect to 77.67.10.133 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 77.67.10.135
port: 3478
protocol: 17
help: wants to connect to 77.67.10.135 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: cn1.redswoosh.akadns.net
port: 3478
protocol: 17
help: wants to connect to cn1.redswoosh.akadns.net on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 209.107.220.175
port: 3478
protocol: 6
help: wants to connect to 209.107.220.175 on TCP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 124.40.51.144
port: 3478
protocol: 17
help: wants to connect to 124.40.51.144 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 124.40.51.150
port: 3478
protocol: 17
help: wants to connect to 124.40.51.150 on UDP port 3478 (nat-stun-port).

action: deny
process: /Applications/Akamai/rsmac_3652
destination: 125.56.208.191
port: 3478
protocol: 17
help: wants to connect to 125.56.208.191 on UDP port 3478 (nat-stun-port).
 
MichaelTheGeek2 said:
Were did you find this at?
Click to expand...

I'm not sure what you are asking. Included in my post is a log from little snitch of all all of the attempts that the Adobe (seemingly) has made to connect to the web and which I have decided to deny. I downloaded CS5 Photoshop demo from the Adobe site yesterday.
 
If you've been denying connections since you installed it, it's probably just trying to call home - and since it hasn't been able to do so even once it's just continually trying...?
 
the Western zoo said:
If you've been denying connections since you installed it, it's probably just trying to call home - and since it hasn't been able to do so even once it's just continually trying...?
Click to expand...

This is not the case. It was fully interacting with its mothership. I was watching it for a number of hours. It constantly (multiple times a minute) connects out banging and banging away.


Can anyone else verify?

Me: MBP if running 10.6.3 + Little Snitch 2.2.2
 
This is the Akamai background client that handles the behind-the-scenes network work of the Akamai Download Manager which you used to download your Adobe software.

http://www.akamai.com/html/misc/akamai_client/netsession_interface_faq.html

If you want to stop it, go to Terminal and execute:
/Applications/Akamai/AdminTool stop

If you want to uninstall it, go to Terminal and execute:
/Applications/Akamai/AdminTool uninstall

To see what it's doing:
/Applications/Akamai/AdminTool
 
davecnet said:
This is the Akamai background client that handles the behind-the-scenes network work of the Akamai Download Manager which you used to download your Adobe software.

http://www.akamai.com/html/misc/akamai_client/netsession_interface_faq.html

If you want to stop it, go to Terminal and execute:
/Applications/Akamai/AdminTool stop

If you want to uninstall it, go to Terminal and execute:
/Applications/Akamai/AdminTool uninstall

To see what it's doing:
/Applications/Akamai/AdminTool
Click to expand...


Any idea why it hits the net so often for hours and for hours after it has finished downloading the photoshiop application?
 
I'd like to know this. I used the same download mgr and it failed, had to se direct links. Not shure why it still calling home.
 
The client is supposed to be run in the background forever, in case you ever have another Akamai-powered download. It takes up very few resources. The calls it's trying to make are mostly network discovery calls. It is trying to understand your network structure (whether you're behind a NAT or directly connected to the Internet) so it can be ready to accelerate downloads.

Akamai is a big content distribution network that powers a lot of websites.
 
davecnet said:
The client is supposed to be run in the background forever, in case you ever have another Akamai-powered download. It takes up very few resources. The calls it's trying to make are mostly network discovery calls. It is trying to understand your network structure (whether you're behind a NAT or directly connected to the Internet) so it can be ready to accelerate downloads.

Akamai is a big content distribution network that powers a lot of websites.
Click to expand...

It's a problematic at at best. A lot of people have probs with.
 
davecnet do I just type all that in terminal and it deletes it? so I type /Applications/Akamai/AdminTool uninstall

in the terminal and press enter? to remove the virus?
 
Yikes. Thanks for posting this thread, I've now deleted rsmac_3652. I wonder what else might be buried on my computers!
 
I had this too after downloading and installing Maya 2011 through the Autodesk subscription center. It's been a nuisance for more people and has been discussed over on CGTalk in this thread.

You can just go ahead and delete the launch demon. Solved the problem for me.
 
Ya I deleted this file too, now when I search on the terminal there is no such thing in the computer. Thank goodness for this thread but also I use a program called "Little Snitch" which does good work in blocking from programs accessing the internet.
 
@davecnet

davecnet said:
This is the Akamai background client that handles the behind-the-scenes network work of the Akamai Download Manager which you used to download your Adobe software.

http://www.akamai.com/html/misc/akamai_client/netsession_interface_faq.html

If you want to stop it, go to Terminal and execute:
/Applications/Akamai/AdminTool stop

If you want to uninstall it, go to Terminal and execute:
/Applications/Akamai/AdminTool uninstall

To see what it's doing:
/Applications/Akamai/AdminTool
Click to expand...




Thanks for the Terminal commands you ROCK!

To use this one you need to put -force at the end...

If you want to uninstall it, go to Terminal and execute:
/Applications/Akamai/AdminTool uninstall -force

if -force isn't at the end will will return a message saying,
Executing the uninstall command with admintool could cause applications using
Akamai NetSession Interface to stop functioning properly. If you are sure you want to
do this, rerun the command with -force at the end.


Not sure if you can put -force at the end of the first time you type it in terminal or not but if so it will save you an extra step... I'm no expert with bash but I'm trying to learn and loving it!!!
 
Do NOT delete the Akamai client!

This client, Redswoosh (acquired by Akamai in 2007), is a P2P app that helps improve your download speeds across a wide range of applications. It is not wasting bandwidth, compromising security, or collecting any information about you.

Akamai is probably the most legitimate and most secure provider out there. Their business depends on it as almost every major website uses Akamai for one thing or another.

Anyway, if you see this app running, it may be phoning home, or it may be downloading updates. It's transparent to you. However, if you don't have the client, your speeds may decline because the data has to travel over a slower link and/or more hops. This app is a conduit; the software authors determine what they use the conduit for. Maybe Adobe uses it to phone home, maybe Symantec uses it to download anti-virus patches, maybe Microsoft/Apple use it to download OS upgrades, etc. etc.

Net: don't uninstall it. If you want to block a specific app from phoning home (you're concerned about privacy | you've got pirated software), then use an outbound proxy solution.
 
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