|May 6, 2010, 05:27 AM||#1|
itunes corrupt, wont open, wont reinstall
Newbie here... hoping someone can help with the itunes issue I'm having;
Using a 2005 powerbook, 10.4.11
Recently installed an auto software update that included an itunes update.
once updated, itunes will not open. comes up with 'This copy of itunes is corrupted or not installed correctly. Please reinstall itunes'
I have downloaded the latest itunes and tried various times to install however install gets close to complete then states the install fails due to a corrupt file.
Naturally I don't want to loose all the songs and videos accumulated in itunes..
Can anyone assist??
I've also looked to clear caches in Library/caches etc but nothing I've tried seems to fix.
|May 6, 2010, 02:51 PM||#2|
Did you try starting in safe mode?
Hold shift key while restarting
Did you try to open up a new user?
The ditch old user profile
Throw out itunes.plist Preferences file
Download Pacifist and re-install itunes via the package
Plenty of choices.
|May 7, 2010, 10:34 AM||#4|
All recent versions of iTunes backup your library by itself when updating.
Library backup is located at:
useraccount/music/itunes/Previous iTunes Libraries
1. Go to useraccount/music/itunes
compress "iTunes Library" (to backup) and put "iTunes Library" in the trash.
2. Go to useraccount/music/itunes/Previous iTunes Libraries
and COPY (not move) the most recent "iTunes Library 2010-xx-yy" file into
3. Changed copied "iTunes Library 2010-xx-yy" file into "iTunes Library"
That should be it.
If that doesn't work, use AppCleaner to uninstall iTunes.
Then download / reinstall latest version.
If it doesn't work you might have to
iTunes Music Library.xml
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