Question on returning an iPad bought online at retail Apple Store in the US

TheBigApple2006 · May 7, 2010, 08:27 AM

Hi guys,
apologies if it has been answered previously, but I need a positive reply - I am coming to the US at the end of May and was planning to buy an iPad at an Apple retail store. However, given the strong demand and the fact that I am only staying for 5 days, I prefer ordering online and having it delivered to a friend instead, so as to be sure of having it with me when travelling back to my country. Question is, will I be able to exchange or return it without hassle at a brick and mortar Apple Store if I order it online through Apple.com, within 14 days of receiving it ? Might want to exchange it in case of dead pixels, or other screen defects, etc, that others are encountering...

many thanks!

OGDaniel · May 7, 2010, 08:33 AM

Yes. Apple has the best customer service of any company in the whole world. Nothing can get much simpler when dealing with Apple.

May 7, 2010, 08:27 AM	#1
TheBigApple2006 macrumors regular Join Date: Feb 2006	Question on returning an iPad bought online at retail Apple Store in the US Hi guys, apologies if it has been answered previously, but I need a positive reply - I am coming to the US at the end of May and was planning to buy an iPad at an Apple retail store. However, given the strong demand and the fact that I am only staying for 5 days, I prefer ordering online and having it delivered to a friend instead, so as to be sure of having it with me when travelling back to my country. Question is, will I be able to exchange or return it without hassle at a brick and mortar Apple Store if I order it online through Apple.com, within 14 days of receiving it ? Might want to exchange it in case of dead pixels, or other screen defects, etc, that others are encountering... many thanks!
	0

May 7, 2010, 08:33 AM	#2
OGDaniel macrumors 6502a Join Date: Dec 2009 Location: Arizona	Yes. Apple has the best customer service of any company in the whole world. Nothing can get much simpler when dealing with Apple. __________________ *I shiny things* Search before you post: MRoogle
	0

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