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Old May 10, 2010, 07:17 AM   #1
stefano3486
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Error 4MEM/2/40000000: 0xa9F79398 Apple Hardware Test

Hi,
i Have bought 3 days ago on the Apple Store Online the new MacBook Pro 13"...
I have made for precautions, the Apple Hardware Test, and it has turned out this error: 4MEM/2/40000000: 0xa9F79398
What means? it is a serious problem? what advised to make?
Sorry for the english but i'm Italian
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Old May 10, 2010, 07:26 AM   #2
MrCheeto
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It looks like bad memory. I'd call Apple to have the part replaced.
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Old May 10, 2010, 07:50 AM   #3
stefano3486
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Quote:
Originally Posted by MrCheeto View Post
It looks like bad memory. I'd call Apple to have the part replaced.
Thank you so much for the fast answer! Therefore it is the ram defective?
Calling the Apple they can only replace the ram to me?
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Old May 10, 2010, 07:52 AM   #4
MrCheeto
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I would assume so. RAM is considered user-replaceable, so Apple may just send you a stick of RAM.
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Old May 10, 2010, 08:05 AM   #5
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Originally Posted by MrCheeto View Post
I would assume so. RAM is considered user-replaceable, so Apple may just send you a stick of RAM.
Ok, now i will call Apple iTaly, and i will wonder the substitution of the ram...
Thanks you very much for the answer,
I will hold updated the post with what's new
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Old May 15, 2010, 06:48 AM   #6
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Ok, i have call the Apple and they have supplied to the substituption of MacBook!!!
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Old May 15, 2010, 01:35 PM   #7
JediMeister
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Wow, nice. Sounds like they DOAed the unit as a courtesy; I wouldn't want to take the bottom case off a ~ 3 day old MacBook Pro either, honestly, and I have hardware certification...
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