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Old May 29, 2014, 03:49 PM   #1
Arkados
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IPF 9000 & 9000s on Haswell iMac

Just recently got a new iMac at work (upgraded from a 2006 model) and am having difficulties adding our Canon ImagePrograf 9000 and 9000s to it. When I use the add/remove printers utility in system preferences it says that the software isn't available from Apple and to contact your manufacturer. I have gone to Canon's website and the only stuff they have is for OS X 8. I install it but still get the same error. Weird thing is that our 2006 iMac had Mavericks as well and had both these printers running just fine. Any suggestions?
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Old Aug 4, 2014, 03:23 AM   #2
profilepub
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Hi, did you ever get this resolved? having the same problem with our Macs and Mavericks.

Thanks
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Old Aug 8, 2014, 10:59 AM   #3
Arkados
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Quote:
Originally Posted by profilepub View Post
Hi, did you ever get this resolved? having the same problem with our Macs and Mavericks.

Thanks
For the most part yes, our 9000 randomly stopped auto cutting. I had to call a service tech out and they simply just sat on the phone with Canon and installed drivers. They have yet to email me with the exact ones they installed but they were from later Os's and one was actually from a different printer because they haven't developed them for Mavericks yet.
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Old Aug 11, 2014, 03:54 AM   #4
profilepub
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Thanks for getting back to me

We seem to have it working using drivers from a slightly model, although we're missing the ability to use the Advanced Preview which we used a lot.

A call to Canon I think!
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