|Jun 3, 2010, 06:58 PM||#1|
Changed iTunes/iPhone account email address, can't update old apps
I have one personal iTunes account for my computer, and it was hooked up to my iPhone as well. I downloaded a bunch of apps and everything was fine.
A few months ago, there was a problem connecting to the store via my phone when I tried to update my applications via the App Store iPhone app. I don't really remember what happened, but it resulted in me having to change the email address associated with my iTunes account.
All of my pre-downloaded apps remained, however they were purchased with my old email address. Anything I download now is associated with my new email address.
If I try to update the apps through iTunes on my computer, it will only recognize and update the applications purchased through my new email address.
Here's the weird part... when I try to Sign Out and re-login with my old email address, it says there is no account associated with it. However, if I right click on one of my old apps, it says right there in the Info that it was purchased through that old email address.
|Jun 3, 2010, 07:06 PM||#2|
Contact apple support they will sort it for you. I had the eaxact same issue and they resolved it buy making me delete all my apps and they set them to all redownload through the iTunes account settings.
iphone 5 32gb - iPhone 6+ 64gb - MacBook Air i7 - MacBook Pro 2012 2.5ghz - mac mini 2011 dgpu i5 2.5Ghz
|Jun 3, 2010, 07:07 PM||#3|
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