Exchange Defective Printer...Affect rebate?

murof · Jun 11, 2010, 04:19 AM

Hello guys

well i got a printer with my macbook and it turned out to be a dud...the screen froze and doesnt return even after a long unplug. So i called HP and they credited me 110 dollars to use at their online store.
Now the question is will i have to tell apple about the new printer or not? i dont want to lose my 100 dollar rebate but i also kinda want to get a different model that apple doesnt cover under their rebate. I have already applied for the rebate for the broken one.
Thanks

murof · Jun 11, 2010, 01:49 PM

anyone know what to do?

cloroxbleach4 · Jun 11, 2010, 01:51 PM

I'm pretty sure it won't affect the rebate. Though the only experience I have is returning an electric shaver with a rebate and it still came through.

murof · Jun 12, 2010, 11:01 PM

Quote:

Originally Posted by cloroxbleach4

I'm pretty sure it won't affect the rebate. Though the only experience I have is returning an electric shaver with a rebate and it still came through.

so buy the one i want and not tell them?

pdjudd · Jun 13, 2010, 12:18 AM

Apple doesn’t care what you do with the printer after you get it - they got your money from the laptop and you got the printer. The rebate terms end after you got the printer - which it sounds like you did. The rebate terms are independent of HP’s warranty terms.

You bought the original printer and that’s all Apple cares about. As long as you had the printer when you filled out the rebate Apple doesn’t care what happens with it afterwards.

murof · Jun 13, 2010, 11:26 PM

Quote:

Originally Posted by pdjudd

Apple doesn’t care what you do with the printer after you get it - they got your money from the laptop and you got the printer. The rebate terms end after you got the printer - which it sounds like you did. The rebate terms are independent of HP’s warranty terms.

You bought the original printer and that’s all Apple cares about. As long as you had the printer when you filled out the rebate Apple doesn’t care what happens with it afterwards.

ok thanks

im just gunna go for it

cedricbd · Jun 13, 2010, 11:45 PM

I had the same problem 2 weeks ago when my (free!) epson nx510 came in. Comes out the scanner try was damaged during shipping so they (epson) shipped me a new one. Apple doesn't have to know what happened with the printer they [gave!] you, as long as the product number fits.

So before you ship back your damaged printer, be sure to scan or rip off the product no. sticker from your damaged computer box and keep the ink cartridges which will make a good reward for all your waiting.

Jun 11, 2010, 04:19 AM	#1
murof macrumors newbie Join Date: Jun 2010	Exchange Defective Printer...Affect rebate? Hello guys well i got a printer with my macbook and it turned out to be a dud...the screen froze and doesnt return even after a long unplug. So i called HP and they credited me 110 dollars to use at their online store. Now the question is will i have to tell apple about the new printer or not? i dont want to lose my 100 dollar rebate but i also kinda want to get a different model that apple doesnt cover under their rebate. I have already applied for the rebate for the broken one. Thanks
	0

Jun 11, 2010, 01:51 PM	#3
cloroxbleach4 macrumors 6502a Join Date: Dec 2007 Location: Oklahoma	I'm pretty sure it won't affect the rebate. Though the only experience I have is returning an electric shaver with a rebate and it still came through. __________________ 2011 13" MBP 2.3Ghz i5/8 gb ram/1 tb HDD; 2011 11" MBA; White/Silver 64gb iPhone 5; 160 gb iPod classic For Sale Thread
	0

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
thread	Thread Starter	Forum	Replies	Last Post
Will apple store exchange defective iPad 2, even though it was bought from 3rd party	MrMac'n'Cheese	iPad	22	Mar 25, 2011 05:00 PM
Exchanging Defective iPad 3G	techiegirl	iPad	5	May 4, 2010 10:22 AM
Refund or Exchange Defective 2007 iMac?	unfrozen.jon	Buying Tips and Advice	3	Dec 1, 2008 05:12 PM
Exchanging defective iMac	dedaelus	iMac	9	Sep 30, 2007 01:11 PM
Love my Quick HP Printer/Mac rebate	maclamb	Buying Tips, Advice and Discussion (archive)	0	Aug 9, 2005 10:46 AM

Jun 11, 2010, 01:49 PM	#2
murof Thread Starter macrumors newbie Join Date: Jun 2010	anyone know what to do?
	0

Jun 13, 2010, 12:18 AM	#5
pdjudd macrumors 68040 Join Date: Jun 2007 Location: Plymouth, MN	Apple doesn’t care what you do with the printer after you get it - they got your money from the laptop and you got the printer. The rebate terms end after you got the printer - which it sounds like you did. The rebate terms are independent of HP’s warranty terms. You bought the original printer and that’s all Apple cares about. As long as you had the printer when you filled out the rebate Apple doesn’t care what happens with it afterwards.
	0

Jun 13, 2010, 11:45 PM	#7
cedricbd macrumors newbie Join Date: Apr 2010	I had the same problem 2 weeks ago when my (free!) epson nx510 came in. Comes out the scanner try was damaged during shipping so they (epson) shipped me a new one. Apple doesn't have to know what happened with the printer they [gave!] you, as long as the product number fits. So before you ship back your damaged printer, be sure to scan or rip off the product no. sticker from your damaged computer box and keep the ink cartridges which will make a good reward for all your waiting.
	0