Go Back   MacRumors Forums > iPhone, iPod and iPad > iPhone

Reply
 
Thread Tools Search this Thread Display Modes
Old Jun 17, 2010, 04:16 PM   #1
violaguy5
macrumors member
 
Join Date: Jun 2010
How to contact ATT Premier???

So I've been trying to fix my credit card address, with absolutely no success. Since Tuesday I have called the Premier number 1-866-499-8008 TWENTY-SIX times....and I have only gotten through to a CS rep ONE time

Anyhow, I need to get this address fixed or else my card cannot be charged but every time, the system hangs up on me citing a high volume of calls. Has anyone found a better way to contact ATT premier?
violaguy5 is offline   0 Reply With Quote
Old Jun 17, 2010, 04:18 PM   #2
fuzion
macrumors 6502
 
Join Date: Mar 2010
Contact your corporate rep or login to premier and go to support -> chat with a specialist.

Phone numbers & stuff: https://www.wireless.att.com/business/contacts/
__________________
[MBA.C/iP4.16G]
fuzion is offline   0 Reply With Quote
Old Jun 17, 2010, 04:29 PM   #3
sarcosis
macrumors 6502a
 
Join Date: Apr 2006
Quote:
Originally Posted by violaguy5 View Post
So I've been trying to fix my credit card address, with absolutely no success. Since Tuesday I have called the Premier number 1-866-499-8008 TWENTY-SIX times....and I have only gotten through to a CS rep ONE time

Anyhow, I need to get this address fixed or else my card cannot be charged but every time, the system hangs up on me citing a high volume of calls. Has anyone found a better way to contact ATT premier?
I kept getting that message too. Did the 611 number work or regualr AT&T Support? How about an AT&T store?
__________________
Mac Mini i5 10GB Ram 128 Samsung 840 Pro| iPhone 6+ 64 Silver | XBox One
Twitter: @Sarcosis
sarcosis is offline   0 Reply With Quote
Old Jun 17, 2010, 04:30 PM   #4
thehopscotch
macrumors regular
 
Join Date: Dec 2009
Location: US
Dial 611 if you have an AT&T phone already. When I do this, it automatically sends me to the business services, since I have a FAN. I called yesterday and got a CSR immediately.
thehopscotch is offline   0 Reply With Quote
Old Jun 17, 2010, 05:43 PM   #5
violaguy5
Thread Starter
macrumors member
 
Join Date: Jun 2010
YAY!!! I finally got through with the regular Premier number and had my problem resolved easily. My lesson learned: There are actually helpful and knowledgeable CS reps out there; it just takes hours to find them. They even fixed my order page to say June 15 instead of June 16.
violaguy5 is offline   0 Reply With Quote
Old Jun 17, 2010, 06:09 PM   #6
mikeydeezy
macrumors 6502a
 
Join Date: Jun 2010
Location: MN, USA
Lucky. I can't even get put in the phone queue. I keep getting that pre recorded call later message.
mikeydeezy is offline   0 Reply With Quote

Reply
MacRumors Forums > iPhone, iPod and iPad > iPhone

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Similar Threads
thread Thread Starter Forum Replies Last Post
Anybody order from ATT Premier Business Site? noah82 iPhone 18 Sep 17, 2014 10:27 PM
Carrier: Anyone purchased gold iPhone fro ATT Premier recently mytakeontech iPhone 9 Nov 5, 2013 02:56 PM
Anybody had any luck ordering att premier? jonfarr iPhone 7 Sep 20, 2013 02:46 AM
apple.com premier discount for att iphone 5 arram iPhone 1 Oct 9, 2012 09:25 PM
ATT FAN/Premier Problem... still can't order (no data plan) mainomega iPhone 1 Sep 14, 2012 06:28 PM

Forum Jump

All times are GMT -5. The time now is 07:39 AM.

Mac Rumors | Mac | iPhone | iPhone Game Reviews | iPhone Apps

Mobile Version | Fixed | Fluid | Fluid HD
Copyright 2002-2013, MacRumors.com, LLC