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Apple Sending Out Reminder Emails for Customers With iPhone 4 Reservations

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macrumors bot
Original poster
Apr 12, 2001
63,412
30,572



135133-iphone_4_reservation_reminder.jpg


Just as iOS 4 went live a short time ago, Apple sent out emails to U.S. customers who placed iPhone 4 reservations for in-store pickup on Thursday when the device launches.

The email includes a confirmation of the day and time, as well as the location where the reservation has been made. Those with reservations are also reminded to bring a photo ID, their Social Security number, and a debit or credit card, and customers transferring from another carrier are asked to bring their existing account number to enable the transfer process.

Apple also notes that some customers received original confirmation emails citing incorrect pricing, and refers customers to Apple's support site to check with AT&T's servers to confirm correct pricing eligibility.

Article Link: Apple Sending Out Reminder Emails for Customers With iPhone 4 Reservations
 
Article Link
https://www.macrumors.com/2010/06/21/apple-sending-out-reminder-emails-for-customers-with-iphone-4-reservations/
Omniblast

Omniblast

macrumors member
Jun 16, 2010
66
2
Does anyone know if Business accounts are still being directed to AT&T for Purchase? I have a reservation at the Apple store for iPhone 4, but 2 years ago for the 3g I was directed to the AT&T store for purchase.

Can't get through to Apple on the phone to ask that question, wondering if anyone has had better luck.
 
I

InfoTime

macrumors 6502a
Jul 17, 2002
500
261
I'd be glad to take all that with me, but for some reason Apple has no record of my reservation and I never got any confirmation. They said someone would look into it (last Friday) and I should expect a call back by the 24th :mad:
 
D

dbrockman

macrumors newbie
Jun 18, 2010
7
0
I reserved it, but never got a confirmation. I preordered one and it should be here "by noon June 24th."
 
jclardy

jclardy

macrumors 601
Oct 6, 2008
4,147
4,341
optophobia said:
Anyone's reservation date changed from thursday ?
Click to expand...

My email said Thursday.

I was also able to check and make sure that Apple saw that I have an early upgrade price on my FAN account.

Now I'm just hoping I will be able to get them to upgrade to a 32GB because I only reserved a 16. The guy behind me did it last year for the 3GS and I know some people down at my Apple store so I think i'll be fine.
 
P

Pos7al

macrumors member
Sep 14, 2009
47
0
Dang...

Totally forgot about the Thursday morning p/u that I fought for 8 hours to get.... :cool:
 
autrefois

autrefois

macrumors 65816
Oct 22, 2003
1,441
1,457
I’m autrefois+, the same as autrefois but with a +
optophobia said:
Anyone's reservation date changed from thursday ?
Click to expand...

Mine is still for Thursday. Here's my whole email (with location info redacted). I like how it says "don't forget to pick your iPhone 4." I bet not many people who braved the online mayhem last Tuesday, often spending hours just to complete their reservation, will be forgetting to pick up their new iPhone!

Don't forget to pick up your iPhone 4.
This Thursday starting at 7:00 a.m.

When you come in to pick up your iPhone 4, you'll be directed to a line for those with reservations. We'll have Specialists ready to transfer your contacts, set up email, and help you get apps so your iPhone is just the way you like it. We look forward to seeing you at the store.

Sincerely,
The Apple Retail Store team

Pickup Date and Time
June 24 starting at 7:00 a.m.

Pickup Location
Apple Store, XXX

Your reservation will be held until close of business on June 24.

Please note:
Some customers received a confirmation email showing an incorrect price. We apologize for any difficulties you may have encountered. If you're currently an AT&T customer, you can confirm your pricing online. Review now
Be sure to bring these items with you:

• A valid, government-issued photo ID
• Your Social Security number
• A debit or credit card
• New to AT&T? Bring your account number from your current carrier.

Reserved Items
1 iPhone 4 32 GB - Black

Pre-authorization does not guarantee iPhone availability at an Apple Retail Store. iPhone is sold on a first-come, first-served basis.

Your reservation is valid for pickup only at the Apple Retail Store that you selected.

If you do not collect your selected item(s) by the designated date and time, your reservation will be canceled.

All sales are subject to the Apple Retail Store Purchase Policies.

Apple reserves the right to refuse, limit, or cancel a reservation if Apple determines that a customer has provided misleading or fraudulent information and/or abused or disrupted the reservation system.

TM and copyright © 2010 Apple Inc. 1 Infinite Loop, MS 83-DM, Cupertino, CA 95014.

All Rights Reserved / Keep Informed / Privacy Policy / My Info
Click to expand...
 
P

paulold

macrumors 6502
Mar 3, 2008
401
5
Washington, DC
Interesting... On the 15th, I made numerous attempts to pre-order an iPhone via Apple's website, but was not successful until after midnight. During one of my attempts during the day, I had gotten to the point where the website was saying it could not process my pre-order but I could reserve a phone at my local store. So I went ahead and did so. But I never received any kind of confirmation notice that I have a phone reserved.

I later went ahead and pre-ordered a phone, but it won't ship until July 2nd.

So, how do I confirm that I still have a reservation? If I have one, and if I choose to go pick one up on Thursday morning, will I be able to cancel my pre-order?
 
END3R

END3R

macrumors member
Jan 27, 2009
64
0
Hope it's not a rerun of the ordering process for you chumps that have to go to the store to get it. I am getting flashbacks of the buying experience of the 3G and it scares me. Glad mine is coming to my doorstep.
 
V

vijay007

macrumors regular
May 17, 2007
123
0
I got mine. Good to know that my reservation is still valid. Hope nothing changes for the bad between now and the 24th ;)
 
L

letswastetime

macrumors regular
Feb 11, 2007
172
0
got my email a little over an hour ago. makes me feel a bit better :)

gonna be at my store bright and early on thursday still...lets hope the lines arent to bad for reserved phones.
 
V

vijay007

macrumors regular
May 17, 2007
123
0
Omniblast said:
Does anyone know if Business accounts are still being directed to AT&T for Purchase? I have a reservation at the Apple store for iPhone 4, but 2 years ago for the 3g I was directed to the AT&T store for purchase.

Can't get through to Apple on the phone to ask that question, wondering if anyone has had better luck.
Click to expand...

I am not sure if a Corporate account (with FAN) is a Business account. I have a corporate account and had reserved an iPhone 4. The reminder mail I got asks me to go to the Apple store only.
 
V

vthree

macrumors member
Sep 23, 2009
71
28
hmm so since mines reserved.. u really think i should "camp out" or show up earlier than 7am?

i figure as long as i show up around 7am. i should be done at the latest by 9...

the store isn't that big... what do you guys think? or what are yall doing??
 
I

iammikeDOTorg

macrumors newbie
Feb 2, 2010
22
6
Vermont
InfoTime said:
I'd be glad to take all that with me, but for some reason Apple has no record of my reservation and I never got any confirmation. They said someone would look into it (last Friday) and I should expect a call back by the 24th :mad:
Click to expand...

I'm in the same boat as you. I'm guessing my reservation (despite saying "We'll see you then!") never actually went through. So now I'm likely hosed and facing getting one in a month (or whatever the new reservation date is now).
 
B

bananaboi

macrumors member
Feb 1, 2010
83
0
Got the email right after the reservation on the 15th but never got the reminder today.. wtf
 
M

meyee

macrumors newbie
Jun 19, 2010
7
0
Omniblast said:
Does anyone know if Business accounts are still being directed to AT&T for Purchase? I have a reservation at the Apple store for iPhone 4, but 2 years ago for the 3g I was directed to the AT&T store for purchase.

Can't get through to Apple on the phone to ask that question, wondering if anyone has had better luck.
Click to expand...

I was told that this is still the case. I too have a business account (discount through my employer) and was told by an Apple Store genius that I'd still need to go through AT&T, which I did for the iPhone 4.
 
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