|Jul 1, 2010, 06:17 AM||#1|
iPhone charger cable frayed, is it covered under warranty?
Hi, I purchased an iphone 3Gs less than a year ago (September 2009) and I noticed the cable I use to charge the phone is frayed and about to break. I was wondering if the cable is covered under the standard 1 year Apple warranty that is offered on the iPhone. I'm a little surprised that the cable broke considering I've been very careful with it and continue to wrap it up with the same creases/folds as it has had since day one. Below is a (fuzzy) picture of the cable in question. Thanks in advance.
|Jul 1, 2010, 06:38 AM||#3|
It's a known issue that's not technically covered after 90 days, but it depends on the Genius you get.
I've had mine replaced twice (once with the 3G, once with the 3GS), but it was because I was there for a different issue that definitely was covered, brought the cord in and asked nicely, telling them I knew it wasn't covered, but I'd appreciate a bit of help. They appreciated the low pressure request and replaced it both times.
It can't hurt to ask, but don't be surprised if they say no.
2.53 GHz 13" MacBook Pro iPod Classic 128GB Silver iPhone 6
|Jul 1, 2010, 08:58 AM||#5|
I luckily got mine replaced once. The genius asked the manager and he was a a$$ about it! Basically saying it was my fault. So it really does depend on who you get!
iPhone 6, iPad Air, Apple TV 2's everywhere, 2014 15" rMBP 2.5/16/512
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