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Apr 12, 2001
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Fortune is reporting that the latest email exchange between Steve Jobs and a customer was entirely fake, according to statements made by Apple PR.
The conversation was published Thursday by The Boy Genius Report and linked to by more than three dozen other sites. In it, a writer pretending to be Apple's CEO tries several times to mollify a customer called "Tom" who is furious about the iPhone 4's widely reported signal attenuation problem. In separate e-mail messages Jobs purportedly tells "Tom," who grows angrier with each exchange.
Boy Genius Report had originally published and vouched for the emails claiming the exchange was legitimate. Apple PR says the entire conversation was fabricated. The statements originally attributed to Steve Jobs included:
"No, you are getting all worked up over a few days of rumors. Calm down."
"You are most likely in an area with very low signal strength."
"You may be working from bad data. Not your fault. Stay tuned. We are working on it."
"Retire, relax, enjoy your family. It is just a phone. Not worth it."
Note that even before Apple PR's response, BGR had already retracted the last statement that they had originally attributed to Steve Jobs. The "Retire, relax, enjoy your family. It is just a phone. Not worth it." statement was later attributed to the customer, not Steve Jobs. Though, now it appears the entire exchange was fabricated. Adding further doubt to the motivation behind the original email poster, AppleInsider reports that the emailer had shopped the story around to several sites. It's not clear if BGR paid for the the rights to publish the story.

Article Link: Apple PR: Latest Steve Jobs Email Exchange is Fake
 
All I know, it's easy to fake headers.

what's even sketchier is the headers BGR just posted aren't even from Steve Jobs. They seem to be the headers for the emailer. Not sure what that shows.

arn
 
what's even sketchier is the headers BGR just posted aren't even from Steve Jobs. They seem to be the headers for the emailer. Not sure what that shows.

arn

Eaxactly, this one email exchange can jeopardize legitamite exchanges. Furthermore, it is a jab at the reputation of BGR since they just posted something that is fake (or at least what Apple implies) knowingly.
 
Hmm. I wonder how many more of these Steve Jobs emails were also faked.

I'm pretty confident most of the Steve Jobs emails that have gotten a lot of circulation have been real. For example the heated exchange posted by Gawker was later confirmed by him at D8.

arn
 
It was entirely obvious that the story was fake as several people suggested (myself included) when it made front page news on MR earlier today. Jobs' comments in that story were completely out of character.

Poor reporting.
 
This is when credible reporting trumps bloggers looking for site traffic. No credible news site would post this crap without at least trying to contact the other person in the email exchange. Glad that was cleared up, but now we should just discount any future email exchange unless both paries say its genuine.
 
Say this coming a mile away

I knew that was BS the moment I read it! How could you senior members who have been following Steve Jobs' emails for years think that he would say that! He's all about innovation, why would he undermine everything he's done by saying "It's Just A _______" (insert anything!)

:rolleyes::apple:
 
Maybe this will put an end to the practice of publishing emails which by their nature should remain confidential between both parties. :rolleyes: Idiots.
 
Let this be a lesson to some of you who seemingly over-react to everything.

Let this be a lesson also that Boy Genius is a Gizmodo jr website that does not deserve anyone's patronage. Boy Genius paid this guy for these e-mails and then published them.

Not a site I care to read, along with Gizmodo.

Undoubtedly Tom will turn out to be someone working some additional angle on top of selling these fake e-mails to a website.

I do think a lot of people should be ashamed about the way they have been over-reacting here and elsewhere though.
 
In it, a writer pretending to be Apple's CEO tries several times to mollify a customer called "Tom" who is furious about the iPhone 4's widely reported signal attenuation problem.

So now they are calling it a problem after all? I think all anyone wants is for apple to come forward with a statement about the attenuation stuff. Is it a non-issue, can it be fixed, if so how, when...
 
I already said it was a fake, but everyone said “it”s so and so website, so it has to be true.” Steve may be arrogant, but he’s not stupid.

Hey arn, can we wasteland all the posts/threads that discussed this? :)
 
It was entirely obvious that the story was fake as several people suggested (myself included) when it made front page news on MR earlier today. Jobs' comments in that story were completely out of character.

Poor reporting.

You can now add BGR to Gawker. They now no longer hold much credence in my mind.
 
I'm pretty confident most of the Steve Jobs emails that have gotten a lot of circulation have been real. For example the heated exchange posted by Gawker was later confirmed by him at D8.

arn

You tend to go beyond reading headers :)
 
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