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Old Jul 22, 2010, 05:18 PM   #1
amcgowan
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Join Date: Jun 2010
iAnnotate question

Hi everyone. iAnnotate is so far the only app I have found that allows highlighting, notes, underlining, and so far, of PDFs. It works fine, except...

When I underline, and exit the PDF, the next time I come back to the PDF, the underlining disappears. My friend, who uses iAnnotate, does not have this problem. So far, the iAnnotate support team has been unable to figure out what is going on. Anybody have any thoughts or ideas? Many thanks.
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Old Jul 27, 2010, 04:23 PM   #2
macpluslaptop
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Quote:
Originally Posted by amcgowan View Post
Hi everyone. iAnnotate is so far the only app I have found that allows highlighting, notes, underlining, and so far, of PDFs. It works fine, except...

When I underline, and exit the PDF, the next time I come back to the PDF, the underlining disappears. My friend, who uses iAnnotate, does not have this problem. So far, the iAnnotate support team has been unable to figure out what is going on. Anybody have any thoughts or ideas? Many thanks.
Anyone using iAnnotate?
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Old Jul 27, 2010, 06:27 PM   #3
markosb
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Join Date: Mar 2010
Tell me what your doing exactly, I will try and replicate it on my end.


Quote:
Originally Posted by amcgowan View Post
Hi everyone. iAnnotate is so far the only app I have found that allows highlighting, notes, underlining, and so far, of PDFs. It works fine, except...

When I underline, and exit the PDF, the next time I come back to the PDF, the underlining disappears. My friend, who uses iAnnotate, does not have this problem. So far, the iAnnotate support team has been unable to figure out what is going on. Anybody have any thoughts or ideas? Many thanks.
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Old Jul 29, 2010, 11:51 AM   #4
amcgowan
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Originally Posted by markosb View Post
Tell me what your doing exactly, I will try and replicate it on my end.
Hi, thanks. I transfer my PDF to my iPad using Docs to Go, making sure it has gone through the OCR process in Adobe Acrobat (necessary for the highlighting to work). I then use the highlighting, and it works fine. As long as I keep the PDF open in a tab, the highlighting stays. But if I close it out, and then reopen it, the highlighting disappears. The same thing happens when I put a note on the PDF.

At their request, I have sent a PDF for which this happens to iAnnotate, so they can troubleshoot it, but I have not heard back from them yet.
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