My brother has just got his new iBook and we've got it up and running. All's well with everything and it's a nice little machine.
However, it does have one minor problem. The full stop key appears to be not quite set correctly, such that it occasionally activates without being pressed. Meanwhile, clicking the key in a word processor, for example, causes millions of full stops. Therefore, what appears to be a small problem is causing major inconvenience - it is difficult to type anything on it (because full stops or "periods" keep appearing at random in the text) and, maybe more importantly, the machine cannot be trusted in sleep mode because it sometimes starts activating itself with the lid closed (due to the full stop key thinking it is pressed and therefore waking the iBook). It then goes to sleep moments later again before waking up, and the cycle repeats.
I know this is a simple warranty issue but I was wondering if anyone knew of similar problems with their iBook G4s and if there is any easy remedy. We bought a small screwdriver to unlock the keyboard today and took it off, but the whole keyboard comes off in one plate - you can't try to pick off individual keys (to try for a better contact).
The option I'm trying to avoid is sending it back to Apple because that's an inconvenience we don't need. I'll be going to the Apple Store London launch on Saturday, but I won't have the iBook with me and my brother (and the iBook) are currently up in Leeds (student), with no option to travel to London. Otherwise, it'll have to wait until Christmas when he comes back home to Essex and then we'll be able to go to the Apple Store again and see what they say.
Does anyone know of a quick fix that wouldn't invalidate the warranty?
Thanks for any help.
However, it does have one minor problem. The full stop key appears to be not quite set correctly, such that it occasionally activates without being pressed. Meanwhile, clicking the key in a word processor, for example, causes millions of full stops. Therefore, what appears to be a small problem is causing major inconvenience - it is difficult to type anything on it (because full stops or "periods" keep appearing at random in the text) and, maybe more importantly, the machine cannot be trusted in sleep mode because it sometimes starts activating itself with the lid closed (due to the full stop key thinking it is pressed and therefore waking the iBook). It then goes to sleep moments later again before waking up, and the cycle repeats.
I know this is a simple warranty issue but I was wondering if anyone knew of similar problems with their iBook G4s and if there is any easy remedy. We bought a small screwdriver to unlock the keyboard today and took it off, but the whole keyboard comes off in one plate - you can't try to pick off individual keys (to try for a better contact).
The option I'm trying to avoid is sending it back to Apple because that's an inconvenience we don't need. I'll be going to the Apple Store London launch on Saturday, but I won't have the iBook with me and my brother (and the iBook) are currently up in Leeds (student), with no option to travel to London. Otherwise, it'll have to wait until Christmas when he comes back home to Essex and then we'll be able to go to the Apple Store again and see what they say.
Does anyone know of a quick fix that wouldn't invalidate the warranty?
Thanks for any help.
What do you mean? Take off individual keys? How would you go about that? I wouldn't want to risk invalidating the warranty!
