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Old Aug 12, 2010, 12:51 PM   #1
borntomac448
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iPhone 4 Overheating with Otterbox Defender Installed

I have had an otter box on my iPhone 4 for about two weeks and have noticed that the phone has been overheating about every other day. I reboot daily, and work in a cool office environment. A matter of fact it sits on a cool glasstop desk. Have any of you heard of this? Please help. Thanking you all in advance.
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Old Aug 12, 2010, 01:11 PM   #2
rwilliams
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The case is built like a fortress. I'm not surprised that the phone is overheating.
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Old Aug 12, 2010, 01:16 PM   #3
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Was this ever a problem with the 3GS?
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Old Aug 12, 2010, 02:07 PM   #4
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Quote:
Originally Posted by borntomac448 View Post
I have had an otter box on my iPhone 4 for about two weeks and have noticed that the phone has been overheating about every other day. I reboot daily, and work in a cool office environment. A matter of fact it sits on a cool glasstop desk. Have any of you heard of this? Please help. Thanking you all in advance.
That is odd, because I use an Otterbox Defender case on my iPhone 4, have been for a couple weeks, and have had no issues with this whatsoever.
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Old Aug 12, 2010, 02:25 PM   #5
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Was this ever a problem with the 3GS?
I never had this problem with the 3gs. The phone is not hot when I take it out of the case to check after I get the warning. It is cool.
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Old Aug 12, 2010, 02:27 PM   #6
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Was this ever a problem with the 3GS?
I don't think it was. My bother uses an otter box case on his 3GS, and doesn't have any overheating issues.
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Old Aug 12, 2010, 02:38 PM   #7
UCLAKoolman
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Originally Posted by borntomac448 View Post
I have had an otter box on my iPhone 4 for about two weeks and have noticed that the phone has been overheating about every other day. I reboot daily, and work in a cool office environment. A matter of fact it sits on a cool glasstop desk. Have any of you heard of this? Please help. Thanking you all in advance.
What do you mean by overheating? As in the actual warning screen appears on your phone? My iPhone 4 gets quite warm when I play a graphically intensive game for 30 min, or if I walk outside in the AZ heat while on the phone.

Compared to the 3GS, the iPhone 4 is a much slimmer device. I'm sure you'd be more likely to feel the heat generated from it's battery.
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Old Aug 12, 2010, 03:15 PM   #8
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What do you mean by overheating? As in the actual warning screen appears on your phone? My iPhone 4 gets quite warm when I play a graphically intensive game for 30 min, or if I walk outside in the AZ heat while on the phone.

Compared to the 3GS, the iPhone 4 is a much slimmer device. I'm sure you'd be more likely to feel the heat generated from it's battery.
I get the warning. The phone is actually cool when I get the warning.
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Old Aug 12, 2010, 03:26 PM   #9
UCLAKoolman
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I get the warning. The phone is actually cool when I get the warning.
That's not good! The defender is the toughest case out there, but if it's causing your phone to heat up... that stinks.
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Old Aug 12, 2010, 03:44 PM   #10
Tom G.
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I use the Otterbox Defender for my iPhone 4 and have not had one bit of trouble.

I also used it on my iPhone 3Gs and had no problem there either.

I work in an un-airconditions work place where the temp today was 91 with a heat index of 102 degrees and had no problems. I've also used my iPhone 4 on GPS while geocaching and had it on for long periods of time, plugged into the cigarette lighter and although the phone felt a little warm no warnings came up. It was of course at the time in its Otterbox Defender case.

I think you have troubles elsewhere.
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Old Aug 12, 2010, 03:50 PM   #11
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Put the case on this way not that way
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Old Aug 12, 2010, 04:14 PM   #12
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Originally Posted by borntomac448 View Post
I never had this problem with the 3gs. The phone is not hot when I take it out of the case to check after I get the warning. It is cool.
I would say this means it is a problem with the phone, and has nothing to do with the case. Maybe problems with the temp sensor?
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Old Aug 12, 2010, 04:26 PM   #13
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Quote:
Originally Posted by borntomac448
Quote:
Originally Posted by UCLAKoolman View Post
What do you mean by overheating? As in the actual warning screen appears on your phone? My iPhone 4 gets quite warm when I play a graphically intensive game for 30 min, or if I walk outside in the AZ heat while on the phone.

Compared to the 3GS, the iPhone 4 is a much slimmer device. I'm sure you'd be more likely to feel the heat generated from it's battery.
I get the warning. The phone is actually cool when I get the warning.
I would try running the phone for a few days in a regular case to see if the problem continues.

Sounds like a phone problem to me, but that will help rule out the case.
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Old Aug 12, 2010, 04:28 PM   #14
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I know I remember seeing a fair number of posts from people right after the iPhone 4 came out with similar issues. Phone said it was overheating, yet it felt cool to teh touch, even without a case. I bet there is some number with faulty sensors and coincidentally, yours is one. I would return it.
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