1/3 of screen white/grey stripe otherwise functioning

Discussion in 'iMac' started by PSG, Jun 3, 2011.

  1. PSG
    macrumors newbie

    Joined:
    Feb 1, 2008
    #1
    Hi There,

    I've got a iMac Intel Core 2 Duo 1.83 GHz and 1/3 of the screen is a white stripe and a grey stripe. Otherwise functioning. What's going on?? I restarted and restarted did a disk repair. Stripes are still there.

    What should I do?

    Thanks in advance,

    Susan
     
  2. TheUndertow, Jun 3, 2011
    Last edited: Jun 3, 2011

    macrumors 6502

    Joined:
    Feb 20, 2011
    #2
    Panel/screen or logic board issue for the looks of it...Sorry to hear.

    http://forums.macrumors.com/showthread.php?t=777978

    http://forums.macrumors.com/showthread.php?t=637350

    Looks to be fairly common...

    https://discussions.apple.com/message/9496828?messageID=9496828
     
  3. macrumors newbie

    Joined:
    May 14, 2011
    Location:
    Virginia, USA
    #3
    Susan,

    Do a screen print. If the screen print is OK - no white stripe - chances are that the display panel is bad. This just happened to our iMac two weeks ago. Apple still has an extended repair program that will replace the panel at no cost. Have your serial number and screen print results handy and then call Apple. They can tell you if your particular iMac is covered by the extended repair program. Good luck.

    Chris
     

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