17" PB freezes on PSU but not battery

Discussion in 'Mac Help/Tips' started by WinterMute, May 25, 2003.

  1. WinterMute Moderator emeritus

    WinterMute

    Joined:
    Jan 19, 2003
    Location:
    London, England
    #1
    My 17" PB freezes constantly when attached to the power supply, they are random freezes, often during start-up, nearly always within 20 mins even if I don't touch it.

    When running on the battery it's solid as a rock. I've done all the usual stuff, permissions, fsck -y, reset the PMU, reset the NVRAM, restarted from the DVD and run the disc utility. I don't have a 3rd party utility, but the Apple Hardware check reveals nothing.

    Any ideas or should I throw it back at Apple?

    I read an article on Macfixit posted by a 17 user who'd had problems with his PSU not changeing it's colour and not charging properly, the guy at the Apple store said there was a known issue with the 17 PSU.

    Any thoughts?
     
  2. QCassidy352 macrumors G3

    QCassidy352

    Joined:
    Mar 20, 2003
    Location:
    Bay Area
    #2
    could be as simple as bad wiring in the power supply... but my instinct when dealing with such a serious defect on a new $3000 machine is to send it back to apple and let them take care of it, *especially* if there's a known problem.

    Maybe, though, if you just call apple it'll turn out to be just the adaptor, and they'll send you a new one or something...

    I say bring this to apple's attention asap. This should not be happening, plain and simple.
     

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