20" iMac Mini DVI port dead

Discussion in 'Mac mini' started by mikehowett, Sep 30, 2006.

  1. macrumors member

    Joined:
    Apr 15, 2006
    Location:
    UK
    #1
    I purchased my iMac in March of this year and about a week ago I noticed that the mini dvi port no longer works. What options have I got to get it fixed? The screen has also developed about 5 dead pixels since i've had it, which i'm pretty sure were not there when I got it. Would I be able to get both replaced under warranty?

    Thanks in ad!

    :)
     
  2. macrumors regular

    Joined:
    Jun 15, 2005
    Location:
    Birmingham, UK
    #2
    Well its still in warranty if you haven't mucked about inside.

    Either phone apple's tech support or take it into a store, they should repair ir free of charge.
     
  3. macrumors 6502

    Joined:
    Mar 25, 2003
  4. macrumors 603

    2nyRiggz

    Joined:
    Aug 20, 2005
    Location:
    Thank you Jah...I'm so Blessed
    #4
    To check if the port is really working you can check in system profiler and see what it says in there but take it back.

    Apple should fix it or replace it for you if its only five months old.



    Bless
     
  5. thread starter macrumors member

    Joined:
    Apr 15, 2006
    Location:
    UK
    #5
    Never thought of that. But I just tried it and nothing showed up, however if I push and hold the mini dvi connector into the iMac the display works. There must be a loose connection inside. How would they fix that? New logic board or just fix the loose connection?

    Also, what about the dead pixel problem?

    :)
     
  6. macrumors 603

    2nyRiggz

    Joined:
    Aug 20, 2005
    Location:
    Thank you Jah...I'm so Blessed
    #6
    Take it in so they can fix it up for you or replace it. I'm not sure about dead pixels(I'm not sure if it is covered).



    Bless
     
  7. thread starter macrumors member

    Joined:
    Apr 15, 2006
    Location:
    UK
    #7
    Just thought I would give a quick update.

    Finally managed to get to my local Apple store today. Explained the problems to the guy, who was very friendly and helpful and they're gonna replace the logic board and the LCD :D Result! He also said he would fast track it because it's the second time i've had to have it repaired :)
     

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