2010 iPod classic making pinging noise

Discussion in 'iPod' started by Macostendoto, Oct 2, 2010.

  1. macrumors member

    Joined:
    Sep 3, 2010
    #1
    So I just got my shiny new 160GB classic and it makes this odd high pitched pinging noise like when fireworks are shot up into the sky.it makes this noise about every 30 seconds. It starts with a whirring and then it makes this high pitched noise then stops. The sound comes straight from the device. Not from the headphones. I haven't dropped it at all and it's been in a hard rubber case since I got it. Any idea what this is?
     
  2. macrumors 68000

    Bacong

    Joined:
    Mar 7, 2009
    Location:
    Westland, Michigan
    #2
    defective hard drive
     
  3. macrumors newbie

    Joined:
    Sep 4, 2010
    Location:
    Sydney
    #3
    Does it work normally?
     
  4. thread starter macrumors member

    Joined:
    Sep 3, 2010
    #4
    yes it works normally. I seriously haven't had it for more than a month. Has anyone else had problems like this? what is the solution?
     
  5. Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #5
    Return it and get a new one.
     
  6. thread starter macrumors member

    Joined:
    Sep 3, 2010
    #6
    so thats the only solution? return it for a new one?
     
  7. Moderator

    OllyW

    Staff Member

    Joined:
    Oct 11, 2005
    Location:
    The Black Country, England
    #7
    It's not working properly and it's almost new so just get it replaced.
     
  8. thread starter macrumors member

    Joined:
    Sep 3, 2010
    #8
    Alright, thanks. I've never returned an iPod before. I didn't but it at an Apple store I bought it at a big chain store called Sams. Do i return it to them?
     
  9. macrumors member

    Joined:
    Sep 29, 2010
    #9
    1. Go to http://www.apple.com/retail/geniusbar/

    2. Choose the store closest to you.

    3. Select a reason and what time you will come in.

    4. You're all set.

    ----

    5. Go to the store around your appointment time.

    6. Check in with any Apple Store employee.

    7. When they call your name, go to the back and describe your situation.

    8. If it's covered, they will make a replacement.

    9. Good as new! :)
     
  10. thread starter macrumors member

    Joined:
    Sep 3, 2010
    #10
    well i called Apple and they gave me some tips and told me if it didn't work then i could just send it into Apple and they'll fix it for free. Thanks for your help
     

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