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2013 MacBook Air screen shuts off?
- Thread starter whooda4
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I cant say its resolved, since I never ran mine on Mountain Lion, but I can say it hasnt happened to me. But I dont think it affects all 2013 MBAs, does it?
Just got my 11 inch 2013 MBA last night and this has already happened to me about 4 or 5 times. Don't see anything magnetic around either. I was also very careful not to press any shortcuts or touch hotcorners. Has anyone called into tech support regarding this? Might have to return the unit if this keeps happening
Mike in Kansas had posted in another thread that people have luck disabling the "put hard drives to sleep when possible" feature in energy saver.
it makes no sense that this feature would be activating while typing as the default time for disksleep is 10 minutes - but that seems to fix the problem.
100% certain this is a bug and a problem. every apple tech support person i've talked to has either never heard of this or pretends like they've never heard of it...btu it's a thing.
it makes no sense that this feature would be activating while typing as the default time for disksleep is 10 minutes - but that seems to fix the problem.
100% certain this is a bug and a problem. every apple tech support person i've talked to has either never heard of this or pretends like they've never heard of it...btu it's a thing.
Seems to be happening when i'm using chrome as well. Going to disable put hard drives to sleep, wonder what that has to do with my ssd. This never happens on my mbpro 15
does your pro have SSDs?
i think there's a ML associated glitch associated with SSDs
My 2013 Air does the same thing described by others. The screen shuts off, and a key press turns it back on. This happens multiple times per day for me, especially during web browsing in Chrome.
Any news on this? I'm not surprised that Apple Store employees act like this isn't an issue since they acted the same way when 2013 Airs were having Wi-Fi issues a month ago. I think Apple patched that in a ML update.
Any news on this? I'm not surprised that Apple Store employees act like this isn't an issue since they acted the same way when 2013 Airs were having Wi-Fi issues a month ago. I think Apple patched that in a ML update.
https://forums.macrumors.com/threads/1618118/
disabling the 'put disk to sleep' option seems to solve the problem.
disabling the 'put disk to sleep' option seems to solve the problem.
I'm using an SSD on my Mac Pro running 10.8.4. It's not an SSD issue.
Also, I have not noticed this happening on my 2012 Air. I use Safari to surf.
Lou
thanks for chiming in Lou. who knows what the root of it is... There does seem to be some empirical evidence suggesting that it's chrome-related. NO idea why that would be though.
This is 2015 now and unluckily when i bought MacBook Air 13" this year, i didn't realise they gave me 2013 version. And this "randomly shut down" thing happens. Really frustrating, and thats not our fault of course. it is a faulty product, after i do some researches online, i found this article http://www.cnet.com/news/2013-macbook-air-black-screen-woes-continue/ I am going to Apple Store in sydney this afternoon for a replacement. See what happens because my local Dick Smith shop can't do replacement for Apple product as they say.