4s vs. 5 (NO SERVICE)

Discussion in 'iPhone' started by numberforty1, Nov 5, 2012.

  1. macrumors 6502

    numberforty1

    Joined:
    Oct 6, 2012
    Location:
    Canada
    #1
    here's the skinny:

    i had a 4s & it worked great in the mall food court, near where i work.
    (meaning i got a good 3G signal & could use my phone)

    now i have the 5...and while in the same food court...i get NO SERVICE....none...zip..zilch...nada. No LTE, no 3G, no edge..nothing.

    i asked the rogers people that work in the same mall and they said, yeah LTE is new & spotty , and we haven't got service there ever. kind of hard to believe when my 4s worked there for over a year. and my 3gs worked fine before that.

    i talked to others that work in the mall and their phones are fine.


    ....thoughts???
     
  2. macrumors 68000

    Joined:
    Aug 25, 2011
    #2
    Have you manually tried switching to 3G? Settings, general, turn enable LTE off? Have you tried general, reset, reset network settings?
     
  3. macrumors 65816

    mohsy90

    Joined:
    Feb 4, 2011
    Location:
    New York
    #3
    Something is wrong with your phone. If you were getting 3G before you should be getting it now. If not, your phone is the problem.
     
  4. macrumors 601

    ixodes

    Joined:
    Jan 11, 2012
    Location:
    Pacific Coast, USA
    #4
    It's the phone. My first iPhone 5 had connectivity problems both in & outside of strong LTE areas. The replacement I was given was just fine.
     
  5. thread starter macrumors 6502

    numberforty1

    Joined:
    Oct 6, 2012
    Location:
    Canada
    #5
    I have tried the manual switch from LTE to 3G.

    I'll try to rest the network settings, thanks!

    ----------

    I have a genius appointment made. Really hope I dont have to swap it out cause this would be my second swap.

    *SIGH*

    I never had issues like this with any other iPhone.

    Thanks for your feedback !:eek:
     
  6. macrumors 601

    Joined:
    Feb 9, 2011
    #6
    (nm)
     

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