5 1/2 month old Rev C. Just a rant....

Discussion in 'MacBook Air' started by Wild-Bill, Dec 9, 2009.

  1. macrumors 68020

    Wild-Bill

    Joined:
    Jan 10, 2007
    Location:
    ?
    #1
    Uggh...:mad:

    So I picked this baby up on launch day of the iPhone 3GS. After about a week I noticed two dead pixels, but they didn't really bother me that much.

    Fast forward to today and it seems like they are multiplying. I've got 6 dead pixels now that I can see. I guess that must speak to the quality of the display Apple decided to use. Since I've had it for so long I know there is nothing I can do, but it still frustrates me. I keep this thing immaculate. I even us a RadTech screen protector that sits on top of the keyboard when you close the lid to keep finger grease from touching the display. Hell, I also almost always wash my hands before using it too. I keep the outside clean.

    Oh well. Just wanted to rant, and let all the MBA owners know that, if you have a few dead pixels on a Rev. C, they may end up multiplying like rabbits!!! :(
     
  2. macrumors 6502a

    Joined:
    Oct 29, 2006
    #2
    Why don't you bring it into the Genius Bar - they'll swap out the Air with a new one or replace the display :) - even without Applecare
     
  3. macrumors 6502

    Joined:
    Jul 13, 2009
    #3
    Have you called AppleCare about it???... if you've only had it for 5.5 months, you will still have the warranty on it. I am not sure how many pixels need to be out for them to replace the screen, but it's definitely worth a shot.
     
  4. macrumors member

    Joined:
    Dec 6, 2009
    #4
    Ye it should still be under warranty take that mo fo back !
     
  5. thread starter macrumors 68020

    Wild-Bill

    Joined:
    Jan 10, 2007
    Location:
    ?
    #5
    Really?? Over some dead pixels?

    I'll do some reading up on the dead pixel policy, but I didn't think I could do anything about it.

    What if they take it and give me a refurbished machine??? I wouldn't want that. This thing has zero scratches, blemishes, etc... other than the dead pixels.
     
  6. macrumors 6502

    Joined:
    Jul 16, 2008
    Location:
    Chicago, IL
    #6
    They'll replace your screen. Also, have you ever seen an Apple refurb product? I've never seen one that is anything less than 100% mint condition. 10$ says you couldn't tell the difference between it and a new unit.
     
  7. macrumors 68000

    Abyssgh0st

    Joined:
    Jan 12, 2009
    Location:
    Norman, OK
    #7
    Dead pixel policy is 5+ and they'll do something.

    And if you don't want a 'bad refurb,' ask them if they could just install a new screen instead of giving you a refurb; just tell them you're willing to wait.

    Or, if you get a refurb, open it and inspect it RIGHT THERE before the Genius bids you adieu, then you can fault them for a bad product (aesthetically) if something is wrong.
     

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