60 gb 5g ipod frozen solid.

Discussion in 'iPod' started by exeterbohemian, Feb 8, 2006.

  1. exeterbohemian macrumors regular

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    Jan 10, 2006
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    brooklyn
    #1
    i experienced a most troubling problem with my 5g ipod earlier today. i was in the middle of listening to the song, and when i went to the menu to select another track, the thing just froze completely. at first i thought it was just a delay or something caused by the drive head reading. and that was when i realized that the scrollwheel and buttons had ceased to function altogether (and no, 'hold' wasn't on). also, the backlight was locked on (when i normally have it set to 5 sec). i tried plugging it into my pb (both usb ports) to no avail. ipod updater didn't see it, nor did itunes. the screen was completely locked. ultimately i just left it out and let the battery drain, and now it seems to be working fine. i've seen a few other threads her about freezing in the 5g, but what concerns me here is that i couldn't even reset. scary frustrating. anyone else experienced this, or have any idea what might have caused it?
     
  2. mad jew Moderator emeritus

    mad jew

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    Adelaide, Australia
    #2
    How long did you hold the reset combination down for? Sometimes it takes a little while.
     
  3. exeterbohemian thread starter macrumors regular

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    Jan 10, 2006
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    #3
    i tried to reset several times, at one point keeping them down for well over a minute, but the thing was quite literally frozen solid. i still have my 3g ipod which i got a couple of years ago, and whenever that one got glitchy i could always reset and it would work just fine. i guess my curiosity/concern right now with the reset having not worked is whether or not this may be indicative of a more fundamental problem that should be addressed.
     
  4. mad jew Moderator emeritus

    mad jew

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    #4
    That's weird. You say it's working well now, did you eventually manage to restore it or has it literally just started co-operating?
     
  5. exeterbohemian thread starter macrumors regular

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    #5
    after i let it sit out for a few hours, the battery eventually drained. when i put it into my dock/charger, i got the black-screen-with-silver-apple-logo, and a few seconds later it seemed back to normal. and just to make sure it was functioning, i hooked it up to my pb and it synched with itunes just fine. while my initial intention would have been to restore it, that was impossible while it was frozen as my pb wouldn't recognize it, and as for right now it seems to be functioning just fine. this is the first glitch i've encountered with this ipod, which i've only had for about six weeks. do you think something might have been corrupted on the drive that would have caused it to lock up like that? if so, it wouldn't be too much of a chore to restore it. what worries me more though is what might have caused it or if it will become a recurring problem. potential major inconvenience.
     
  6. mad jew Moderator emeritus

    mad jew

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    Apr 3, 2004
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    #6
    Every now and then the hard drive gets shocked and freezes. Sometimes it continues to try to pick up where it left off but fails and ends up overheating in the process so letting it cool down generally puts things back to normal. I wouldn't bother restoring it at this stage although I'd certainly give it a go if it happens again. :)
     
  7. exeterbohemian thread starter macrumors regular

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    #7
    thank you much for the help. while i've only started posting here rather recently, i've been reading these boards ever since august (when i took the plunge and got my pb), and i must say that this community has made quite a wonderful impression on me. :)
     
  8. mad jew Moderator emeritus

    mad jew

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    Apr 3, 2004
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    #8
    I didn't really help at all, you did all the work. :eek:

    Welcome aboard, it's a very cool community. :p
     
  9. Piarco macrumors 68030

    Piarco

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    Jun 24, 2004
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    Londinium
    #9
    Same thing happened to my nano (and a couple of other folks - so it can't just be a 5G HDD problem) and I had to do exatly what exeterbohemian did - nowt. After the battery had run down, and after charging everything was alright - and has been since then. So don't worry that its going to be a regular thing!
     
  10. exeterbohemian thread starter macrumors regular

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    #10
    well it's certainly good to know that i'm not the only one. :)

    the fact that this is occuring on the nano as well leads me to believe that it has to be a firmware problem. which would leave me inclined to wonder how exactly one goes about reporting these sorts of things to apple...
     
  11. Sharewaredemon macrumors 68000

    Sharewaredemon

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    May 31, 2004
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    Cape Breton Island
    #11

    Something I noticed in this post is that you mentioned you had a 3G iPod.

    Do you know that the reset combination is different on the 4G and 5G iPods?

    Just making sure you weren't holding the wrong buttons. :)
     
  12. exeterbohemian thread starter macrumors regular

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    #12
    it's my understanding that the reset combination for the 5g is the menu button and the center button. i've also heard that you're supposed to turn the hold switch on and off before. which is what i did. (things were so much easier before apple had to adopt the clickwheel across the line). :)
     
  13. dcv macrumors G3

    Joined:
    May 24, 2005
    #13
    I experienced the same freezing problem on my 4G 40GB iPod and was also unable to reset it and had to let the battery drain completely. I managed to charge it again afterwards, but it then started skipping on several tracks and after that incident I couldn't update it with iTunes; it just wasn't being recognised.

    As it was only 5 months old I took it back to the shop but they were unable to repair it and so gave me a replacement.

    Just keep an eye on it... if it starts to skip at all then the hard disk is probably on its way out...
     
  14. aricher macrumors 68020

    aricher

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    Feb 20, 2004
    Location:
    Chi-il
    #14
    Was this a problem with a Windows or Mac formatted 5G? My Mac formatted 5G has performed flawlessly (knock wood) so far. A co-worker's Win. format 5G is very slow in menu changes, video startup and has had this same freeze problem twice now.
     
  15. exeterbohemian thread starter macrumors regular

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    #15
    oh, my ipod is most definitely mac formatted. :)
     

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