7 day old iBook is DEAD!!!

Discussion in 'Macintosh Computers' started by polythene pam, Aug 10, 2005.

  1. polythene pam macrumors member

    Joined:
    Jun 23, 2005
    Location:
    Florida
    #1
    And not because of some crazy step-parent who punched the crap out of it!!!


    My display all of a sudden became different, it now looks like an Andy Warhol painting!!! Or like the "solarize" mode on a digital camera!!! How sad!

    I tried rebooting a couple of times and nothing. Thankfully I live near an Apple store, where the Genius Bar man proclaimed it DOA. He said it was a hardware failure, and said they could send it in to be fixed.

    But I don't want a refurbished computer! I paid for a new, fully functional laptop. So they are going to send me a replacement.

    Poor iBook, I loved it so much already.... it was so young....
     
  2. Lacero macrumors 604

    Lacero

    Joined:
    Jan 20, 2005
  3. yoda13 macrumors 65816

    yoda13

    Joined:
    Sep 26, 2003
    Location:
    Texas
    #3
    that sux man. I feel your pain, I had mucho problems with an old iBook that was in the shop all the time. At least you are getting a new one, so there is at least that. ;)
     
  4. wdlove macrumors P6

    wdlove

    Joined:
    Oct 20, 2002
    #4
    Yes, not to worry Apple will send you a brand new iBook. Then you can fall in love all over again. ;)
     
  5. Counterfit macrumors G3

    Counterfit

    Joined:
    Aug 20, 2003
    Location:
    sitting on your shoulder
    #5
    Impressive. You got Apple to completely replace a laptop on the first repair ;)
     
  6. mjstew33 macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
    #6
    Yeah, i know how you feel. As I am the son of that crazy step parent. lol.
     
  7. punkbass25 macrumors member

    Joined:
    May 16, 2005
    #7
    uhh... i GOTTA here this one...

    got alink or something?
     
  8. rmhop81 macrumors 68020

    rmhop81

    Joined:
    Apr 4, 2005
    Location:
    Dallas, TX
    #8
    u should have just exchanged out for a new one right there in the store...so you wouldn't have to wait
     
  9. punkbass25 macrumors member

    Joined:
    May 16, 2005
    #9
    HAHAHAHA

    nevermind i found it...

    :lol:
     
  10. DesignIt macrumors member

    Joined:
    Aug 2, 2005
    #10

    THAT's what I want! :D
     
  11. Chrispy macrumors 68020

    Chrispy

    Joined:
    Dec 27, 2004
    Location:
    Avon, IN
    #11
    Can you post the link.
     
  12. mjstew33 macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
  13. mpopkin macrumors 6502

    mpopkin

    Joined:
    Nov 14, 2003
    Location:
    Chapel Hill, NC
    #13
    they cant give u a refurb when they dont have any yet, this is a brand new model, so there would be no refurbs yet, only replacements, they will probably send you a new ibook without a box, just the laptop
    good luck


     
  14. terriyaki macrumors 6502a

    Joined:
    Aug 4, 2005
    Location:
    Vancouver
    #14
    Question for polythene pam: Was your iBook BTO? If so doesn't Apple have a policy against customers replacing BTO products and only offer to repair them instead?
     
  15. persianpunisher macrumors regular

    Joined:
    Jul 28, 2005
  16. polythene pam thread starter macrumors member

    Joined:
    Jun 23, 2005
    Location:
    Florida
    #16
    Yes, it was a BTO (80 GB instead of the measly 40 GB), and that's why they couldn't give me a new one right then and there at the Apple Store.

    I was not aware of them not replacing defective BTO's, and only repairing them. The Apple people I spoke to over the phone did not even mention that. They just said they would send me a FedEx packing slip via email, and that they would ship me a new one. He even emphasized that the new computer would be exactly the same as my current one.

    It's only fair that they send me a new one. I mean, I spent all that money for a new computer exactly because I expect it to be reliable and repair-free at least for a little while! But having it break after a week, and without me doing anything on it other than use the internet, boy, that was heartbreaking!
     
  17. tikibangout macrumors regular

    tikibangout

    Joined:
    Jul 20, 2005
    Location:
    Philadelphia, PA
    #17
    I think I may know what you did wrong. In System Prefences, open Universal Access, it should be the last icon. Where it says Enhance Contrast under the big words "Display", make sure its set to normal. For some reason when opening Universal Access for the first time, it automatically sets it to maximum, thats what happened to me. Set to maximum, it looks like what you described. I'm guessing your's is set to maximum. Let me know.
     
  18. polythene pam thread starter macrumors member

    Joined:
    Jun 23, 2005
    Location:
    Florida
    #18
    Oh my Gooooooosh! You were right! my baby is back to normal!!!! wow!!!
    And now that I think about it, I was playing around with the System Preferences when this happened!!! Whooooo hoooooo!!!! It's fixed!!! :))))

    Now comes the question: why the hell didn't the "genius" from the Apple Store Genius Bar know this???? Why did he tell me it was a hardware problem?
     
  19. gwuMACaddict macrumors 68040

    gwuMACaddict

    Joined:
    Apr 21, 2003
    Location:
    washington dc
    #19
    logic board problems often look the same way... goofy screen colors, etc
     
  20. Macky-Mac macrumors 68030

    Macky-Mac

    Joined:
    May 18, 2004
  21. polythene pam thread starter macrumors member

    Joined:
    Jun 23, 2005
    Location:
    Florida
    #21

    Probably not. Should I?
     

Share This Page