A 40 min long video "not supported"?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by JDee, Jul 29, 2010.

  1. macrumors 6502a

    Joined:
    Aug 31, 2008
    Location:
    Ireland
    #1
    I recorded a 45 minute video today and immediately after stopping recording, I went to the camera roll to look at it.

    The thumbnail icon in the picture roll is a grey square with the format "MOV" in small writing.

    When I click in to view it, it just pops up a notification screen "This movie format is not supported"

    I tried using Image Capture to import it to my computer although it says "An error occured while importing. 'IMG-0130.mov' was not imported.

    Any ideas?
     
  2. macrumors regular

    Joined:
    Mar 1, 2010
    #2
    was it taken from you iphone?
     
  3. thread starter macrumors 6502a

    Joined:
    Aug 31, 2008
    Location:
    Ireland
    #3

    Yes, it was.
     
  4. macrumors regular

    Joined:
    Mar 1, 2010
    #4
    Ten that is weird. Call apple care and see what they say.
     

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