A 'different' problem with the MacBook casing

Discussion in 'MacBook Pro' started by iCheese, Sep 3, 2006.

?

Has your macbook casing cracked?

  1. Yes

    136 vote(s)
    37.3%
  2. No

    229 vote(s)
    62.7%
  1. macrumors regular

    Joined:
    May 31, 2006
    #1
    I just noticed a problem with my white macbook case, and it isn't discoloring. The two spots on the wrist area, where the two magnet latches make contact with the case when the macbook is closed, have started to seperate into a fine crack that I can seperate with my finger. This really pisses me off, I know Apple will replace the top case after I bring it in to show them, but it is just such a hassle when this shouldn't have happened in the first place :mad:

    I guess I made this thread so I could ask other macbook owners if they have experienced this same problem. Anyone?
     
  2. macrumors 68000

    Xander562

    Joined:
    Apr 2, 2006
    #2
    this is the first time i've ever heard of it.... you should be happy that's ALL thats wrong with your macbook, compared to this persons.
    Yet, i agree it should never happen in the first place.
     
  3. thread starter macrumors regular

    Joined:
    May 31, 2006
    #3
    Ya I agree...considering how long I have had my macbook so far :( I guess since I haven't had any discoloring, something bad had to happen.
     
  4. thread starter macrumors regular

    Joined:
    May 31, 2006
    #4
    Just a few minutes ago I was going to use my macbook and I quickly placed my wrists on the computer, and I guess somehow I was able to pull my hands back just enough to actually catch on one of the cracks and pull it apart, breaking it. I finally took some pics to show everyone what I mean.

    http://img411.imageshack.us/my.php?image=casecrack1tf9.jpg

    http://img172.imageshack.us/my.php?image=casecrack2dr5.jpg

    :(

    I was going to take it to the apple store tonight to show the 'geniuses' but the online reservation maker said they wouldn't be able to help me tonight, so I am going first thing tomorrow morning. I am hoping they will have the part at the store so it can be repaired quickly, I am going on a trip on friday and I have to bring the computer with me!
     
  5. macrumors 65816

    Rapmastac1

    Joined:
    Aug 5, 2006
    Location:
    In the Depths of the SLC!
    #5
    Whoa dude, that is like totally messed up, I'm looking at my Macbook trying to figure out HOW!?. Have you ever dropped your machine, have Apple look at this immediatly, that is crazy. Maybe the magnet is pulling it out, but the only strong enough magnetical force to do that would kill your hard drive at the same time, so that is out. WOW!
     
  6. thread starter macrumors regular

    Joined:
    May 31, 2006
    #6
    I have always handled my macbook carefully, and I have never dropped it once. When I travel with it, I keep it in a padded case so it is well protected.
     
  7. thread starter macrumors regular

    Joined:
    May 31, 2006
    #7
    Well I took my macbook in to the store today and the person there said that apple would fix my macbook under warranty :)
     
  8. macrumors 601

    generik

    Joined:
    Aug 5, 2005
    Location:
    Minitrue
    #8
    It is not a problem, think different!
     
  9. macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #9
    Wow, that's just shoddy construction.
     
  10. macrumors 601

    generik

    Joined:
    Aug 5, 2005
    Location:
    Minitrue
    #10
    No it is not, it is unique construction. Each MB exhibits unique cracks.
     
  11. macrumors newbie

    Joined:
    Sep 20, 2006
    #11
    Same problem with my white MB (cracks showing up), where you able to have the top case replaced?
     
  12. macrumors 6502

    Joined:
    Aug 28, 2006
    #12
    haha.. sort of like the ripped jeans that people pay $100+ for eh?
     
  13. thread starter macrumors regular

    Joined:
    May 31, 2006
    #13
    Yes they replaced the top case without a hassle, but after they replaced that part the screen's backlight wouldn't work anymore. They guy on the phone told me they were going to have to send it to their repair depot so they could replace the broken part (LCD, inverter, or logicboard, maybe a combination). I need to wait 10 to 15 days before I will get it back :(
     
  14. macrumors newbie

    Joined:
    Sep 20, 2006
    #14
    Went to the local Apple center today for the cracks. It seems this is the first time they've heard of such a thing. They took photos of the cracks and had a hard time describing the problem in their report: bottom line they just catergorized the whole incident as 'stained top-case'.

    Fine with me as long as they replace the top case. They estimated the replacement top-case to arrive within a month, so I didn't leave the unit with them (what will I use?). They'll just call me when it arrives so I can bring the Macbook and have the top-case replaced.

    I'll just wait and see what happens.
     
  15. macrumors newbie

    Joined:
    Oct 4, 2006
    #15
    Mine did it just now

    My black MacBook just got a hairline crack there on the right side. Gonna run it to the Apple store on Friday...we'll see how that goes. Did you guys have to send yours off or were they able to fix it there? Any info would be appreciated.
     
  16. macrumors newbie

    Gamdoan

    Joined:
    Aug 5, 2006
    Location:
    Vermillion, SD
    #16
    A Theory

    Hi all. I do not own a MacBook, though I plan to buy one in the next few weeks. I thought I might know what causes these cracks. I carry my iBook in my backback (it has a laptop compartment), and sometimes I've noticed that the weight of my books causes some stress on the display and body of the machine by squeezing the two components together.

    Well, if your MacBooks are being squeezed like that in your laptop cases, perhaps the little ridges on the display that indicate where the magnetic lathces are located are pushing into and cracking the body's plastic.

    I don't know if this helps, but after reading this thread, I plan on getting a set of Wildeepz to help cushion the display more evenly when I get my MacBook.

    Just seeing if this is a possible cause-theory and solution to the problem at hand.
     
  17. macrumors newbie

    Joined:
    Oct 20, 2006
    #17
    I just found a crack in the same exact place as the pictures of your's on my black macbook. I luckily found it and put tape over it so my hand doesn't catch and exaggerate the fissure, but you can bet I'll be quoting this thread and taking it into the geniuses tomorrow. It surprises me that this isn't a greater issue, seeing as everyone seems to be noting a hairline fissure on the right inside edge.
     
  18. macrumors 68040

    Cybergypsy

    Joined:
    May 16, 2006
    Location:
    Central Florida!
    #18
    Looks like it was dropped......
     
  19. macrumors newbie

    Joined:
    Oct 9, 2006
    #19
    I spilled coffee (not that much!) on my macbook keyboard yesterday. It survived. Thank the lord.
     
  20. macrumors newbie

    Joined:
    Oct 26, 2006
    Location:
    Canterbury
    #20
    My case has a crack in a different area - at the front left of the Macbook.

    There are a couple of threads - one on the Apple Discussions.

    http://discussions.apple.com/thread.jspa?threadID=588652&tstart=120
    http://forums.macnn.com/66/ibook-and-macbook/313408/white-macbook-crack-anyone-else/#post3170382

    I was v. interested to see that there are 7 already on your poll.

    I am waiting to see what Applecare say at the moment...

    I would hope that there will be no problem - as there has been no impact or abuse.
     
  21. macrumors newbie

    Joined:
    Oct 27, 2006
    #21
  22. macrumors G4

    skunk

    Joined:
    Jun 29, 2002
    Location:
    Republic of Ukistan
    #22
    Looks like it might be yet another badly-specified plastic part. The lip clearly can't take the pressure.
     
  23. macrumors regular

    Joined:
    Aug 22, 2006
    Location:
    Vancouver, B.C.
    #23
    sorry to bump an old thread, but i recently sent mine in as well. It started in the right corner and spread all the way to the area were u lift open the lid. The magnetic part is actually clicking (so loud that you can hear it through the phone) when you type.


    I left if with the apple service provider and i'm hoping they will take a look at it soon.

    If not i'll quote them to this page.
     
  24. macrumors 6502a

    Joined:
    Sep 8, 2006
    Location:
    Philadelphia, PA
    #24
    I'm a bit puzzled on why hasn't anybody in this thread stated what rev. macbook is this issue related to. Be specific, everyone. Is it the CD MacBook or C2D MacBook cracking? Right now, I'm seeing 2 line marks that correspond to the two bumps above the LCD but no cracks.
     
  25. thread starter macrumors regular

    Joined:
    May 31, 2006
    #25
    Considering that the MacBook casing hasn't changed at all, it would be safe to assume that both revisions are susceptible. Those lines that you see on your computer will continue to worsen and turn into cracks, so be prepared to have your top casing replaced (for free under Apple Care).
     

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