A pixel is discolored on my new Powerbook... I need help!

Discussion in 'Macintosh Computers' started by tonyiamurri, Jan 14, 2004.

  1. tonyiamurri macrumors newbie

    Jan 14, 2004
    I just received my 15" Powerbook today! But, unfortunately, there seems to be a single pixel that is bright pink/fuschia colored. It's noticable whenever I'm using something with a dark background. There's only 1 pixel that's doing it! Is there any way I can fix this? Or is it a hardware problem? Thanks and let me know!

  2. MoparShaha macrumors 68000


    May 15, 2003
    San Francisco
    That's a stuck pixel. Try gently rubbing it. Sometimes that makes it work properly again. Unfortunately, the warranty does not cover this, so if you can't get it working, you'll just have to live with it.
  3. Sun Baked macrumors G5

    Sun Baked

    May 19, 2002
    It's under a few stuck on/dark pixels, they'll most likely say. "that the pixel anomalies are within specifications, and no repair is necessary."
  4. AHDuke99 macrumors 68020


    Nov 14, 2002
    Charleston, SC
    yep they told me that with mine but I made enough noise and they gave in and fixed it.
  5. tonyiamurri thread starter macrumors newbie

    Jan 14, 2004
    Did you only have a couple pixels out? I only have like 2, and I spoke with a support rep and they said they couldn't because it was in spec. I will definitely make some noise and tell them to if they'll give in though. Any advice?

  6. johnnowak macrumors 6502

    Jul 24, 2003
    New York, New York
    My 15" came with one stuck on cyan. Rubbing it fixed the problem. It came back in an hour. I did it again, and its been gone for about a week now. Rub lightly in a circular way.
  7. Chappers macrumors 68020


    Aug 12, 2003
    At home
    My iMac 17inch had that problem. Took it back to PC world - they replaced it the next day and delivered to my house. They know bugger all about macs but their service is good.

    Make a noise - don't take a no.

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