A question about warranty...

Discussion in 'iPhone' started by gibbo82, Feb 13, 2013.

  1. macrumors newbie

    Joined:
    May 16, 2012
    #1
    Ok so I'm just wondering whether I will have warranty for my iPhone 5. I bought it from a independent phone shop which sells second hand mobiles, accessories, does repairs etc. I have a receipt for it

    The iPhone I purchased belonged to someone else who had it on contract, but it was a brand new replacement from apple as he had problems with his original iPhone. He sold it to the shop as new, and now I have purchased it.

    But now I'm having issues with the battery life, so I'm wondering do you think I could get it replaced again if I took it to a apple store and explained the problem?
     
  2. macrumors 6502a

    Jalopybox

    Joined:
    Nov 13, 2012
    #2
    Yep, one year from original activation.
     
  3. thread starter macrumors newbie

    Joined:
    May 16, 2012
    #3
    So it doesn't make a difference who owns the phone!?
     
  4. macrumors demi-god

    Joined:
    Oct 14, 2005
    Location:
    Virginia Beach
    #4
  5. thread starter macrumors newbie

    Joined:
    May 16, 2012
    #5
    Ok, thanks :)
     
  6. thread starter macrumors newbie

    Joined:
    May 16, 2012
    #6
    In warranty till 9th December :)
     
  7. thread starter macrumors newbie

    Joined:
    May 16, 2012
    #7
    This is my last cycle, bad hey!? :s

    ImageUploadedByTapatalk1360813234.733692.jpg
     
  8. thread starter macrumors newbie

    Joined:
    May 16, 2012
    #8
    Any tips if I do go to the apple store?
    What are the chances of getting a replacement?
     
  9. macrumors 6502a

    Jalopybox

    Joined:
    Nov 13, 2012
    #9
    Depends on what you did in that time. GPS/Navigation will drain about 1% every couple minutes, streaming video/music, etc also hogs battery.
     
  10. macrumors 601

    Joined:
    Feb 9, 2011
    #10
    No idea. Wipe and use it stock and see if you have battery problems. If battery drastically improves then a replacement isn't going to solve your problem. It's standard troubleshooting. Your usage can greatly affect battery life.
     
  11. thread starter macrumors newbie

    Joined:
    May 16, 2012
    #11
    Browsing Internet on safari is killing the battery 1% every couple of minutes, does that sound right?. I lose about 20% a hour if I browse, on facebook, check email. just checking general apps that use the Internet. No texts or calls.

    Screen brightness is at about 30%
     
  12. macrumors G5

    gnasher729

    Joined:
    Nov 25, 2005
    #12
    1. Would be helpful if you said what country you live in. Your rights are very different depending on the country.

    2. Apple warranty would depend on how long ago the phone was purchased from Apple. If Apple gives 12 months warranty, and they give someone a new phone as a replacement for a broken one after 11 1/2 months, then you wouldn't get 12 months warranty on the replacement. Well, iPhone 5 should be under warranty.

    3. Battery life depends on many things; what you do, what apps you run, how bright the screen is, jailbreaking, areas with borderline reception. Google for "improve iphone battery life" and see if there's something helpful.
     
  13. thread starter macrumors newbie

    Joined:
    May 16, 2012
    #13
    I'm from the uk,

    It's not to bad on standby, it's when I start using it, the battery starts to drain very quickly.

    Eg... Using tapatalk, battery is losing 1% evey 2 minutes
     
  14. macrumors 68030

    Joined:
    Oct 21, 2012
    #14
    Have you restored the phone?

    - Its the first thing they'll try
    - It normally resolves battery issues

    Also, with the warranty, was it sealed when you bought it? Those mobile phone shops have a habit of opening and messing with/repairing iPhones, which will render them OOW.
     
  15. macrumors 65816

    Joined:
    Dec 29, 2011
    #15
    Poor battery life is 99% if the time a software defect. Restore as new or reset all settings a few times.
     
  16. macrumors 68020

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura
    #16
    Apple considers average battery life at roughly 5 hours of usage. At 4:41 you probably won't get a replacement. Especially considering you have no standby time, the phone has pretty much been used non-stop since you unplugged it.

    If I recall correctly, 5 hours of usage with 12 hours of standby is the baseline.
     

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