"About this Mac"..I cant click on it!!

Discussion in 'Mac Pro' started by AJ Muni, Apr 10, 2006.

  1. macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #1
    Just got my mbp..and i cant click into it to see information...!!! any1 have any idea why??
     
  2. Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #2
    Is there an app named System Profiler in your Utilities folder? Have you tried repairing permissions? :)
     
  3. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #3
    I'm sorry I meant to say that I cant click on "More info...
    AFTER clicking on "About this mac"..This mbp is about 4 1/2 hours old...i just got it today..i just repaired and nothing..
     
  4. Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #4
    Yeah, that's what I assumed. :p

    The More Info button is a link to System Profiler. I don't think it works if System Profiler has been removed from the Utilities folder which is why I asked if you could see yours there. If it is there, open it up to make sure it's working properly too. :)
     
  5. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #5
    yeap your right i went into utilities> but NOTHING is in there under system profiler any other suggestions?
     
  6. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #6
    any1?? please?
     
  7. macrumors 603

    gauchogolfer

    Joined:
    Jan 28, 2005
    Location:
    American Riviera
    #7
    Have you tried to find the program via Spotlight? This would be the easiest way to find it if it's somehow been misplaced. Then you can move it to the proper location.

    Edit: Beat ya lilstewart :)
     
  8. macrumors 601

    mjstew33

    Joined:
    May 29, 2005
    Location:
    Illinois
    #8
    Wait are you sure?

    OK, just make sure it's no where else.

    Spotlight it. If you can't find it, uh, you may have to reinstall the OS just to get that back.

    Are you sure you didn't touch it?
     
  9. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #9
    Tried all solutions and nothing. I'm currently on the phone with an apple care specialist (you kno i gotta take advantage of the free 90 day phone support).. Yeah this is real weird.

    Edit: Well they said i gotta reinstall the OS. w/e guess this is only solution...
     
  10. macrumors 6502a

    Laser47

    Joined:
    Jan 8, 2004
    Location:
    Maryland
    #10
    Or you can use pacifist to get the system profiler app off your install disk.
     
  11. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #11
    Sounds like a plan...I will try it when i get home. Thanks laser
     
  12. macrumors 6502

    Dafke

    Joined:
    Mar 24, 2005
    #12
    pacifist will help you,
    i once deleted my complete utilities folder and had already emptied my trash when i found out. with pacifist it was easily reinstalled.
    good luck!
     
  13. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #13
    But you needed to have the install disk in right?
     
  14. macrumors 6502

    Dafke

    Joined:
    Mar 24, 2005
    #14
    yep, you'll need the installation disc, pacifist can be found here, it's shareware.
     
  15. macrumors 601

    ITASOR

    Joined:
    Mar 20, 2005
    Location:
    Oneida, NY
    #15
    If you really didn't touch the missing app, I would not advise you to try and extract only that from the install DVD. You should do a full clean install. Who knows what else could be missing/corrupt that could cause problems in the future when you've got valuable files saved on the machine. I think it would be better to just reinstall the whole OS and have a fresh machine.
     
  16. macrumors 6502a

    supremedesigner

    Joined:
    Dec 9, 2005
    #16
    Take a snap shot so we all can see what it looks like! :p
     
  17. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #17
    Well after calling apple support the tech said the best thing to do was reinstall the os, but in a certain way that all my information wouldnt get erased. the word he used started with the letter "A"..i wanna say acquire or something like that...But this pacifist solution seems much quicker and easier..
     
  18. Administrator/Editor

    WildCowboy

    Staff Member

    Joined:
    Jan 20, 2005
    #18
    Archive and install.

    But as ITASOR points out, if you didn't delete System Profiler on your own, there could be something more seriously wrong with your system...it's a weird problem to have. It's not always about the quicker and easier way...it's about making sure your system is running correctly.
     
  19. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #19
    I dont kno but im thinking that i might of deleted something. After migrating all my information from my old pbook, i think i might have deleted something, but not too sure
     
  20. Moderator emeritus

    mad jew

    Joined:
    Apr 3, 2004
    Location:
    Adelaide, Australia
    #20
    Yeah, I'd use Pacifist but keep in mind that you may have to reinstall at some stage. Still, I wouldn't bother doing reinstalling just yet. :)
     
  21. thread starter macrumors 65816

    AJ Muni

    Joined:
    Aug 4, 2005
    Location:
    Miami
    #21
    well i reinstalled and now it works. thanx for all the support peeps!
     
  22. Moderator emeritus

    mkrishnan

    Joined:
    Jan 9, 2004
    Location:
    Grand Rapids, MI, USA
    #22
    Go back and see what else is in your utilities folder...there was someone else who posted with an MBP who was missing a lot of utilities folder items. I'm wondering if there were some MBPs that were shipped with defective images of OS X on the drive? If there's more stuff missing, then going back and getting it, one item at a time, with Pacifist, seems like it would really suck. :( And that re-installing OS X would be advised......
     
  23. macrumors 6502

    Joined:
    Dec 21, 2005
    #23
    Wow..Yet another issue with MBP's. Luckily this one can be fixed on the user end. I would definitely do a screen shot of the utilites folder and posted here. If you are missing more items then I would recommend a re-install like most have said. I personally do a clean of the HD when I get a new mac since I feel it's much better as I put back whatever I want. A lot of drivers and languages are just extra space for most. Just pick out what you will use.
     

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