"Acceptable" for Internet to go out 4 times per day?

Discussion in 'Community Discussion' started by mikes63737, Sep 24, 2006.

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Is it ok for your internet to stop working multiple times per day>

  1. Yes

    2 vote(s)
    3.3%
  2. No

    58 vote(s)
    96.7%
  1. mikes63737 macrumors 65816

    Joined:
    Jul 26, 2005
    #1
    Our internet with AT&T keeps going out randomly, and it's always while someone is using it. I told my dad, and he said "That's perfectly acceptable. At least it doesn't go out more. Go find something else to do." What really sucks is that it always dies while someone is using it, and it's happened a few times while I was working on homework.

    So, the question is: Is this "acceptable" to you?
     
  2. OutThere macrumors 603

    OutThere

    Joined:
    Dec 19, 2002
    Location:
    NYC
    #2
    Umm...no. If you're paying for 24-hour always on internet that's what you should have.
     
  3. mikes63737 thread starter macrumors 65816

    Joined:
    Jul 26, 2005
    #3
    That's what I thought too.
     
  4. spicyapple macrumors 68000

    spicyapple

    Joined:
    Jul 20, 2006
    #4
    Is it acceptable for telephone service to go out 4 times per day? If you can answer this, you have a pretty good idea how I feel about internet access.
     
  5. Clydefrog macrumors 6502a

    Clydefrog

    Joined:
    Feb 24, 2006
    Location:
    Pittsburgh,PA
  6. Koodauw macrumors 68040

    Koodauw

    Joined:
    Nov 17, 2003
    Location:
    Madison
    #6
    Every time my cable internet goes out, I'm on the phone with Charter in a heart beat. I thought 4 times in a month was unacceptable.
     
  7. zane macrumors 6502

    Joined:
    Jun 18, 2006
  8. SMM macrumors 65816

    SMM

    Joined:
    Sep 22, 2006
    Location:
    Tiger Mountain - WA State
    #8
    why would that matter (just curious)?
     
  9. zane macrumors 6502

    Joined:
    Jun 18, 2006
    #9
    because with my imac and other intel macs when they sleep they will sometimes lose connection with the internet
     
  10. The Mad Kiwi macrumors 6502

    Joined:
    Mar 15, 2006
    Location:
    In Hell
    #10
    Lucky your not using VOIP for your phone service or it'd be driving you nuts.
     
  11. Macmaniac macrumors 68040

    Macmaniac

    #11
    AOL used to do this to us... now we have Comcast...
     
  12. ZoomZoomZoom macrumors 6502a

    ZoomZoomZoom

    Joined:
    May 2, 2005
    #12
    No.

    It's at the center of my work, play, and communication. I literally can't get by without it, since I wouldn't even be able to download course work from professors, and even if I could, it would be more than an inconvenience for me to have to waste my cell phone minutes instead of using Skype.
     
  13. mdntcallr macrumors 65816

    mdntcallr

    Joined:
    Aug 1, 2000
    Location:
    Los Angeles, CA
    #13
    hell no. see about your ISP fixing it!!

    if they can't try the cable or DSL alternative.
     
  14. mikes63737 thread starter macrumors 65816

    Joined:
    Jul 26, 2005
    #14
    No. It doesn't work on my Mac or any of our PCs. It just went out again. I'm gonna talk to my dad about switching. This is so frickin annoying.
     
  15. mikes63737 thread starter macrumors 65816

    Joined:
    Jul 26, 2005
    #15
    It still is driving me nuts.
     
  16. Abstract macrumors Penryn

    Abstract

    Joined:
    Dec 27, 2002
    Location:
    Location Location Location
    #16
    It's only acceptable if you only "kind of" like the internet.

    If you're like me, I'd rather be tickle tortured.
     
  17. mikes63737 thread starter macrumors 65816

    Joined:
    Jul 26, 2005
    #17
    Is there a program that will let me see at what times it goes out? I don't use the Internet at home during the day, so it could go out then too. I need to prove that it's a problem to my dad because he hasn't noticed.
     
  18. thedude110 macrumors 68020

    thedude110

    Joined:
    Jun 13, 2005
    #18
    In an era where home internet access often constitutes work internet access, those types of outages transcend unacceptable -- they're bad business that cause bad business.

    I had Time Warner while living in NY a few years ago and had similar problems. We have Comcast now, and while the service is ok, there are still far too many outages.

    If I could choose my provider, I'd choose Charter -- our year with them was just about flawless.
     
  19. Aperture macrumors 68000

    Aperture

    Joined:
    Mar 19, 2006
    Location:
    PA
    #19
    I wouldn't let that stand.

    We have Adelphia (Comcast??) and i'm going to say it goes out 1 to 2 times/month. It isn't that bad, but I wish that it wouldn't go out at all.:eek:
     
  20. Foxglove9 macrumors 65816

    Foxglove9

    Joined:
    Jan 14, 2006
    Location:
    New York City
    #20
    Similar thing happened to me on Road Runner. And it was odd because I've had broadband for years and never had a problem then like 8-12 times a day the cable would randomly die out for a few seconds (sometimes longer) then reconnect itself.

    I had technicians replace every wire in the house, as well as the wire going to the outside line and still had problems. 4 technicians came in to do diagnostics and they all said it was 100% working. Oh wait, one braniac suggested that if I get more ram that would fix the problem. But he doesn't own a computer he just heard about that from a lot of people. Great Time Warner tech staff. So finally they told me there was nothing they could do and for 6-8 months I had a broadband service that would continually disconnect.

    Finally I asked them (for the 10th time) to just let me exchange my cable modem even if the tech guys say it's fine. I went to the office personally and got a new one. And yeah... internet is fine once again. So I guess my point in all this is... maybe it's the modem? :confused: :)
     
  21. zephead macrumors 68000

    zephead

    Joined:
    Apr 27, 2006
    Location:
    in your pants
  22. Mac Rules macrumors 6502

    Mac Rules

    Joined:
    Jul 15, 2006
    Location:
    Switzerland
    #22
    'Acceptable to go out 4 times a day?", mate if my connection goes down to just 1Mbp, I'm complaining to them, if it went off as it did once, then I would just go mental!

    Seriously it's unacceptable!

    Cheers
     
  23. 2nyRiggz macrumors 603

    2nyRiggz

    Joined:
    Aug 20, 2005
    Location:
    Thank you Jah...I'm so Blessed
    #23
    I paid my money that means I don't want it to go out at all. Next time tell them you are deducting off time and see if they wouldn't laugh at you plus turn off your service..the point is its not acceptable.



    Bless
     
  24. iMeowbot macrumors G3

    iMeowbot

    Joined:
    Aug 30, 2003
    #24
    You can see if your router has logging built in. Some keep track of connections, a few also let you send a more permanent log to a connected PC.
     
  25. Xeem macrumors 6502a

    Xeem

    Joined:
    Feb 2, 2005
    Location:
    Minnesota
    #25
    I feel your pain. I've had Qwest DSL for two years now, but during the first year it was knocked out for like 3 days in my area every time a thunderstorm hit. The only good news is that we didn't pay a single month that it went down for more than a day or so(we didn't sign any long-term contracts, so we just threatened to terminate service if they didn't credit those months to us).
     

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