I have had absolutely nothing but awful rotten headaches dealing with AirBorne Express, and I was wondering if my cases were unique, and if they aren't why Apple still uses such a ****ty shipping company. 1. Over the summer I ordered an iPod and Airborne took 3 weeks to ship it. Their online tracking site offered data completely inconsistent with information I got by calling the hotline. The package leapfrogged to nearly every major city in the US before finally arriving at my door within 24 hours of my leaving for college. 2. I have ordered a new Aluminum PowerBook, and Apple turned it over to Airborne over 30 hours ago (charging me for it) and airborne has yet to register and information on it. 3. I also ordered an iPod for my brother (with the buy a bundle, get a bundle deal) and it shipped the 18th and said that it should arrive today the 23rd. It registered one scan in China, and has apparentlystill not even made it through customs yet!!!! And the best part is that the phone rep told me they'd have more information within 48 hours, and it took every bit of patience I had not to scream, "48 hours!?!?! It's supposed to ****ing be here now!!?! What the **** kind of company are you morons running!?!!" I need the PowerBook by this weekend, and Apple did their part by shipping it 3 days earlier than the deadline, but I feel that Airborne Express will **** me over and I will not get it in time so that I can get a presentation together for my class next Monday. I am totally pissed off and the reps I have talked to on the phone have only been rude to me as though I am the one who is being irational, when it is their ****ing company that is screwing up. I wouldn't mind if they were to tell me tat the iPod wouldn't arrive until the 27th, but goddamn it, don't tell me that it'll be here the 23rd and then have it nowhere close!!! How do companies that do business this POORLY stay in business??? Oh, wait... they can't that's why they got bought out by DHL! The only thing I can't understand is why DHL would buy out such a terrible company?