Airport Extreme & USB Hard Drive - Cannot access file

Discussion in 'Mac Peripherals' started by Knuckleheadz, Sep 3, 2007.

  1. macrumors member

    Joined:
    Sep 3, 2007
    Location:
    United Kingodm
    #1
    Hi there,

    A friend of mine has an iMac and a MackBook which connect wirelessly to his Airport Extreme (b/g/n).

    Today he got delivery of a WD 500GB external hard drive which he is going to use a an AirDisk.

    I popped round to helo him set it up as I work in IT and he hass only a little knowledge.

    I attached the hard drive directly to the iMac and formatted it as HFS+ Journaling, unmounted it and then connected it to the Airport Extreme.

    Ran Airport Utility and set the hard drive to ask for the WPA Passphrase before mounting, restarted the Airport Extreme.

    Straight away it saw the Hard Drive which mounted successfully on the desktop (after putting in the WPA Key)...

    The problem he has is that he can see all the folders/files, he can create new folders/files, move folders/files and delete... but when he is working in Word 2004 or Excel (the only two apps he has tried) on a document that has already been created, makes changes and then attempts to save it to the AirDisk he gets the following message:

    "MS Excel cannot access the file 'file location path' there maybe several possible reasons:

    the file name or path does not exist
    the file you are trying to open os being used by another program
    the name of the workbook you are trying to save is the same as the name of another document that is read-only
    Try saving the workbook with a different name"

    Looks to me like a permissions issue, but I am not at his place to test...

    Anyone seen this before and resolved it?

    Cheers

    Jon
     
  2. macrumors 68020

    R.Youden

    Joined:
    Apr 1, 2005
    #2
    At least you can access the USb drive, non of my machines can even see my AirDisk! :(
     
  3. thread starter macrumors member

    Joined:
    Sep 3, 2007
    Location:
    United Kingodm
    #3
    Sorry to hear that mate.... :(
     
  4. thread starter macrumors member

    Joined:
    Sep 3, 2007
    Location:
    United Kingodm
    #4
    can anyone help me and my friend with this issue?

    many thanks
     
  5. macrumors 6502

    Joined:
    Mar 10, 2007
    #5
    Were the documents put on there before he hooked it up to the router, or after? I can only overwrite files that I have created on the Airport Disk, not ones that other users have or that were created beforehand.
     
  6. macrumors newbie

    Joined:
    Aug 16, 2007
    Location:
    Bournemouth, UK
    #6
    Hi there

    I am the guy written about by knucklheadz. It sounds the same problem macleod199. I can not overwrite files that are already on the HD. Just get the message mentioned by knuckleheadz earlier. Also, if i open powerpoint presentations, that were already created by me, they only open in a 'read only' format (or after a while make themselves 'read only').

    I have now backed it all up and am now attempting to reformat it and start again........... :confused:

    Not sure about extended or Jornaling???
     
  7. macrumors G3

    Kilamite

    Joined:
    Mar 20, 2007
    #7
    I have my AirDisk formatted as FAT32 - and I can create, edit and overwrite an Excel document no problem.
     

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