Air's screen loose??? Manufacturing fault?

Discussion in 'MacBook Air' started by nick2u, Mar 2, 2008.

  1. macrumors newbie

    May 21, 2006
    Hi fellas,

    Just got myself an air last week and after a week of usage the screen got a little dirty so i decided to take out the cleaning cloth that apple provided to clean it.

    Horrors! As I was cleaning the top edge of the screen (near the isight) and the left edge of the screen, using minimal pressure the screen sort of detached from the aluminum screen bezel, bending inwards to form a concave when viewed from the front!!! It emitted a tear like sound as if you pulled sticky tape off something, as it detached. And the result is that the screen has about a 0.5mm gap from the aluminum bezel! With time it probably stuck on again leaving about a 0.3mm gap. Looks to me as if the screen was taped onto the chassis. However the display is still working fine, even backlighting, gradient and pixels are all okay. And it seems as if the led screen can detach pretty easily. Can anyone verify this? My sister's mba has the same issue. It worries me as I feel it may come off altogether in future or the screen might have suffered some damage already or spoil in future or not attach back, or maybe some of the adhesive has already come loose.

    Here it is:

    Is the screen attached onto the bezel using sticky tape?

    And does anyone have a similar experience?

    Is it probably a manufacturing fault?

    Should I probably be worried or concerned about it or is something wrong?

    Thanks everyone!
  2. macrumors regular


    Feb 7, 2008
    Harrisburg, PA
    I've cleaned my screen with a decent amount of pressure and haven't noticed any kind of separation between the LCD and the bezel. Best bet is to take it to an Apple store (hopefully close by) and have them take a look.
  3. thread starter macrumors newbie

    May 21, 2006
    my sister's laptop also exhibits such symptoms...

    thing is this is my 1st replacement and 2nd mba already... the first one didnt sit flush

    i dont think they'll let me exchange again... besides... i live in singapore... there are no apple stores only resellers

    can anyone else tell me if this is normal?
  4. macrumors regular

    Feb 15, 2008
    just bring it in to exchange. I dont think they can refuse. I think resellers are obligated by apple to provide you with the same service.
  5. macrumors 603

    NC MacGuy

    Feb 9, 2005
    The good side of the grass.
    I've cleaned my screen a bunch and pressed pretty darn hard. Sounds like an open and shut exchange situation to me.
  6. thread starter macrumors newbie

    May 21, 2006
    has anyone actually tried it yet???

    if it's normal i wont need to waste a trip down...
  7. thread starter macrumors newbie

    May 21, 2006
  8. macrumors 6502

    Jun 29, 2007
    I had the exact same experience, though with a MBP, anyways when I took it in I was told it was "within spec". Something about the aluminum naturally warping slightly depending on the environment.
    If it really bothers you, I would just take it in and at least try to get it exchanged, you might have better luck than I did.

    If it helps at all, I've had my MBP for almost a year with no issues whatsoever.

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