Album Art disappears on iPod touch

Discussion in 'iPod' started by dscuber9000, Jan 2, 2009.

  1. macrumors 6502a

    Joined:
    Sep 16, 2007
    Location:
    Indiana, US
    #1
    This has been happening a lot and is pissing me off. :mad:

    Let's say I have an album I bought from iTunes on my iPod touch. After about a month of it working as it should, the album art just disappears. The album art is instead just all black. On iTunes, the album art shows up just fine, but not on my iPod touch. Considering that Cover Flow is kind of the big, cool feature on the iPod touch, having it not work properly is frustrating. :mad:

    Is there anything I can do to fix it? Changing the album art doesn't work.
     
  2. macrumors newbie

    Joined:
    Feb 2, 2008
    #2
    i have quite a similar problem. my artworks are intact, but not with the correct songs. the last time they were correct was before i copied songs from my ipod to my pc. after that, all the album arts became mixed up. but when i play the songs on my ipod on itunes while connected, the album art section in itunes shows the correct album art.

    i was thinking of restoring my ipod in itunes but i'm not sure if all my music and videos would be restored as well, as i don't have some of the music on my itunes library.
     
  3. macrumors regular

    bunit

    Joined:
    Jul 14, 2007
    Location:
    Westerly RI
    #3
    I have the same problem on my iPhone 3G. Some albums will just show black unless I turn the phone sideways, then it will show the album artwork. Can anyone help us? I've restored my iPhone a couple of times with no change.
     
  4. macrumors 6502a

    Joined:
    Feb 25, 2008
    #4
    I had this same problem multiple times with my iPod touch, and here is the one thing that finally fixed it:
    1. Close iTunes
    2. Go to (Mac) Username/Music/iTunes/ (PC) Documents and Settings/User/My Documents/My Music/iTunes or wherever else you may have your library, and delete the Album Artwork folder
    3. Open iTunes
    4. Replace lost artwork
    5. Plug in iPod/iPhone
    6. Restore
    7. Do NOT use a backup
    8. Sync

    That fixed it for me, and it has been good to me since then. Do not try to take it to a Genius bar unless this doesn't work. They told me to do this, and until then they would not talk about it.
     
  5. macrumors 6502a

    blybug

    Joined:
    Aug 11, 2003
    Location:
    Galveston, TX
    #5
    I tried this and continued to have artwork missing (or misplaced) on the iPhone, although it was showing up fine in iTunes, and every track had its art embedded in the song. After two complete Restores to new iPhone status, not using a backup, I came to realize there must be something on the computer side that was messed up, not the iPhone itself.

    iTunes apparently uses some information from ~/Music/iTunes/iTunes Library to associate tracks with artwork during an iPhone sync. Unfortunately there's no way to manually access that file, so if it becomes corrupted the only option is to rebuild it, according to these instructions.

    This was fairly painless but took awhile on my >15,000 song >500GB video Library. Playlists, playcounts, last played dates etc were all preserved. Upon the next sync the iPhone asked if I wanted to replace its contents with this "new" Library, and lo and behold all my artwork is "right" again. What was then painful was that my :apple:TV hacked to hold my entire Library on an external drive had to resync everything as well.

    I get that Apple has this method of "referencing" some of the artwork to save disk space in some cases keeping a single copy of the artwork but "applying" it to an entire album. But when the art is actually embedded into the songs (like all of mine is), it's silly that a corrupted database would keep that art from displaying correctly. It's time to get rid of this...we're using multi-GB gadgets now! Saving a few MB on artwork at the expense of having it mangled by an inaccessible database file is very "registry"-like.
     

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