All iPhone music greyed out in iTunes on new computer

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jamundj, Apr 1, 2010.

  1. macrumors newbie

    Joined:
    Apr 1, 2010
    #1
    I recently lost my computer to a harddisk failure. Now when I plug my iPhone to my new computer, all the songs are greyed out in iTunes and i'm not allowed to play them. As all my music was on my now broken computer I no longer have the music, so I can't just add it again. The music is still on my iPhone so is there some way I can get around this issue and let iTunes play my music again or maybe a way of transfering the music from my iPhone to my computer without using iTunes?

    Really hope someone can help me!!
    Jonas
     
  2. macrumors 6502a

    Joined:
    Feb 2, 2010
  3. macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #3
    You don't say if you have a Mac or PC. For a PC get Sharepod (free). For a Mac get expod (Free).

    BTW, you can't use your iPhone like an iPod. In other words, you can't play anything from the iPhone when plugged into a computer. The stuff has to be on the computer and you play it from there. Sucks, but that's the way it is.
     
  4. thread starter macrumors newbie

    Joined:
    Apr 1, 2010
    #4
    Thanks alot!!

    Sharepod is the answer! Works perfect!
    Guess i'll just have to make a new playlist to play it in iTunes but now it's on my PC.
     
  5. macrumors 6502a

    pixelated

    Joined:
    Oct 21, 2008
    #5
    The songs are greyed out because you have 'Automatically sync when iPhone is connected' selected.
    If you chose to 'manually manage music and videos' the media is no longer greyed out and you can play it directly.
     
  6. macrumors P6

    -aggie-

    Joined:
    Jun 19, 2009
    Location:
    Where bunnies are welcome.
    #6
    I don't remember that, since it's been so long since I had "manual" selected. However, I thought this was a gripe about the iPhone....that you couldn't use it that way (i.e., to play music like an iPod). If so, great.
     
  7. thread starter macrumors newbie

    Joined:
    Apr 1, 2010
    #7
    Just tried this but it saids that it will erase my library as it is synced with another iTunes library. Won't this delete all my music instead of allowing me to play it?

    Another problem is that now I can't add any songs at all to iTunes!! When I try to drag and drop into iTunes the files just get a red cross and it won't let me drop it...

    What to do?!!
     
  8. macrumors 6502a

    pixelated

    Joined:
    Oct 21, 2008
    #8
    You can't drag and drop songs off the iphone.

    Make sure your itunes is authorised with the account used to buy songs/apps:
    iTunes>Store>authorise computer

    Then to Transfer apps :
    iTunes>File>Transfer Purchases from iphone

    And did you not transfer the music across with SharePod?
    If the data in my phone is in the library, even when it says it will erase and re-sync, it doesn't. Hope its the same for you
     
  9. thread starter macrumors newbie

    Joined:
    Apr 1, 2010
    #9
    I've transfered all my music from my iPhone to my PC using SharePod, now when I try to drag and drop this music into a new iTunes playlist the files get a red cross and they won't be added.
    These are not songs i've puchased from iTunes. These are all the mp3's i've recieved over the years from cd's and downloads.
     

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