Am I being too picky? :/

Discussion in 'Mac Pro' started by in2themystik2, May 29, 2006.

  1. in2themystik2 macrumors member

    Joined:
    Nov 28, 2005
    Location:
    Ohio
    #1
    Well, I was having problems with the iBook I got in December which I had posted about a few weeks ago, with kernal panic and then a bunch of freezing. End results, it had to be sent out for a repair and I think they replaced RAM and maybe the hard drive? It was hard to tell. I guess it seems to be working better now, although I haven't had a chance to use it a lot yet. It just doesn't feel like it is running as smoothly as it did up until the problems started which is a little disappointing, although it could be my imagination. I guess I'll see how it runs in time and hope the problems don't return.

    However, the outside casing is considerably more scratched up than it was when I first sent it out. Now, other people may not notice this, but of course I noticed it immediately because I have taken extra care to not get it scratched up and it has been in near perfect condition.

    Am I picky to be upset about this and want my perfect computer back to the way it was? I haven't called in about it, but I have thought about it, because it wasn't this way when I handed it over at the apple store to be sent out and I've only had it since December. :(
     
  2. benthewraith macrumors 68040

    benthewraith

    Joined:
    May 27, 2006
    Location:
    Miami, FL
    #2
    This is absolutely why I hate mailing computers back for repair. I'd rather take it to repair shops instead. Fortunately, it appears that Apple fixes them at their stores, I think...
     
  3. in2themystik2 thread starter macrumors member

    Joined:
    Nov 28, 2005
    Location:
    Ohio
    #3
    Yeah... for what I had it fixed for, they could not do it in the store and said they had to ship it out. I don't know about the outside casing, of if that's a really involved process to fix? I'm just rather dissatisfied about it since it's my new computer, and it's gonna have to last me a few years, and I'm a student who saved for a long time for it. :(
     
  4. Nate4747 macrumors regular

    Joined:
    May 7, 2006
    Location:
    Missouri
    #4
    I understand your grief. In the past I sent back a PowerBook and it came back with tool marks all over the top casing. It was like the tech used a flat end screwdriver to pry off they keyboard with no regard for anything.

    Unfortunately, Apple will tell you the marks are a side effect of a technician taking it apart.
     
  5. California macrumors 68040

    California

    Joined:
    Aug 21, 2004
    #5
    Ask 'em to put on a new top lid. It's not expensive. Go to a Apple shop in person.
     
  6. lamina macrumors 68000

    lamina

    Joined:
    Mar 9, 2006
    Location:
    From Canada, living in Seoul
    #6
    If I sent in my PowerBook for repair and it came back scratched, I would absolutely lose it, then calm down so that I keep my cool with AppleCare, and explain that I want it fixed, pronto.
     
  7. dextertangocci macrumors 68000

    Joined:
    Apr 2, 2006
    #7
    Use applesauce!:D

    http://shop.ipodworld.co.uk/iPodWor...Applesauce_iPod_Scratch_Remover&cookie_test=1
     
  8. in2themystik2 thread starter macrumors member

    Joined:
    Nov 28, 2005
    Location:
    Ohio
    #8
    hmm, thanks guys. I think I will call applecare in the next day or two, and see what they say, and if possible take it to the apple store soon. I suppose it can't hurt! Hopefully they'll be able to fix the top lid casing and all will be on its way to being peachy again!
     
  9. in2themystik2 thread starter macrumors member

    Joined:
    Nov 28, 2005
    Location:
    Ohio
    #9
    Well, I called the nearest apple store and they said to bring it in, so I did, and they are ordering parts to replace all of the casing. So my iBook will have a second chance in life at being a laptop model! ;)
     

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