Amazon Warns Against Installing Latest Kindle App Update for iOS Due to Deleted Book Libraries [Update: Fix Live]

Discussion in 'iOS Blog Discussion' started by MacRumors, Feb 27, 2013.

  1. macrumors bot


    Apr 12, 2001

    Amazon yesterday released a minor 3.6.1 update to its Kindle app for iOS, but as noted by TUAW, the company is now warning users in the app description not to install the update.
    According to reports, the update is causing users' entire book libraries to be deleted from their devices. There is no word yet on when a fix can be expected to arrive in the App Store, but Amazon is undoubtedly rushing to fix the issue and Apple is likely to provide an expedited review in order to minimize the number of affected users.

    Update 7:29 AM: AllThingsD reports that Amazon has issued a statement indicating that it has submitted a fix for the issue to Apple and is working to expedite its release.

    Update 9:36 AM: Kindle for iOS has been updated to version 3.6.2, presumably addressing the issue with version 3.6.1. The new release notes do not, however, mention the issue.

    Article Link: Amazon Warns Against Installing Latest Kindle App Update for iOS Due to Deleted Book Libraries [Update: Fix Live]
  2. macrumors 6502

    Apr 23, 2011
    Too late for me :(

    Thank god I mainly stop reading at the end of a chapter. But still. That was a pain the butt to find out.
  3. macrumors 604

    Mar 26, 2008
    West Suburban Boston Ma
    good thing I saw the warning this morning before I tried to update. I think the biggest problem with apps is updating and finding that the new version has some serious problems and there's no way to go back to the previous version.
  4. macrumors newbie

    Dec 3, 2012
    New York
    Wow. So much for testing...

    Just killed my girlfriend's phone and mine. Going back to iBooks.
  5. macrumors 604


    May 4, 2002
    Go Vegan
    Eep! I just updated this last night.

    Thankfully I only have one book in my library and it seems to still be there. :)
  6. macrumors 604


    Nov 26, 2007
    The one time my girlfriend told me something before MacRumors...

    Actually, she might have mentioned Jobs was dead before MR...
  7. macrumors newbie

    May 10, 2010
  8. macrumors 6502a

    Sep 23, 2008
  9. macrumors newbie

    Feb 2, 2004
    The biggest flaw in Apples software distribution system: You can't just pull back a new version once it was released. Completely insane.
  10. macrumors 68020


    Jun 10, 2010
    Yep....but I'm guessing you don't get your bookmarks and other info such as that back.
  11. macrumors member

    Jan 13, 2005
    Too late for me too. But you can still re-download the books and, in my case, it still kept my bookmarks. So a minor pain but not a big deal. I actually needed to clear some books off my phone anyway.
  12. macrumors 6502


    Dec 5, 2010
    Montreal, Canada
    Lost my library... Why don't they test them before releasing??? Uuurggh...
  13. macrumors member

    Aug 16, 2006
    I updated last night, but have not launched the app. I have a good deal of books in my kindle app that are .mobi which I am sure are gone now. :(
  14. macrumors 68040


    Oct 25, 2004
    Nice one Amazon!

    Luckily for me, I updated all my apps on the weekend and missed this I think (I usually only update once a month or so).
    This doesn't exactly fill me with confidence in the Amazon ecosystem.

    Apple should support a "retract update" capability that would allow developers to instantly pull an update and revert to the previous version. This would be good for customers when developers royally screw up like this.


    It seems possible -- very likely actually -- that the deletion occurs when you first launch. So try to avoid launching until the next update is available.
  15. macrumors 65816


    Aug 15, 2010
    Seems sensible on the surface, but wouldn't it lead to some developers skimping on the testing? I've seen lots of major apps with a 'Do not update!' panicky description. Perhaps getting publicly burned with no way back keeps them on their toes.
  16. macrumors 6502

    Sep 10, 2009
    That seems a bit dramatic, but good luck! :rolleyes:
  17. macrumors 68030


    Aug 18, 2009
    Upstate NY
    I updated last night as well. Fortunately I have only 1 book on the device and I haven't launched since the update.
  18. macrumors 6502


    Jul 14, 2011
  19. macrumors 68000


    May 28, 2008
    Crap, this happened to my girlfriend. Hopefully it keeps her bookmarks.
  20. macrumors 6502a

    Jan 27, 2005
    Wow, glad I don't use amazon for reading. I'm sorry but this is a HUGE cluster *uck on amazon's part. There is absolutely no excuse for this. I mean, all they had to do was launch it ONCE to see this happen. If it was apple their stock would be down 7% and all over the news media. I've lost all faith in media, especially blogger sites, in reporting ACTUAL news FAIRLY, but hey, what do I know I'm just an average joe.
  21. macrumors 6502

    Apr 23, 2011
    Every OS has that. Lets be honest here.
  22. macrumors 6502a


    Jul 24, 2011
    Aberdeen, Scotland
    It wiped my library, except for the Project Gutenberg stuff I'd side loaded with iTunes file sharing. I was something like three quarters if the way through Game of Thrones, which is a massive file containing all 5 books, but it downloaded again in a few seconds and remembered where I'd left off. Huge sigh of relief! I don't understand why this wasn't picked up in testing.
  23. macrumors 6502


    Apr 9, 2010
    Take it from someone who has been in the software industry for over ten years.

    SQA(Software Quality Assurance) has been dropped to the bottom level of most organizations. It's mostly offshore now as well.
  24. macrumors newbie

    Feb 27, 2013
    This has uncovered another bug, this time with the app store. I clicked on update for another app, and not "update all". It updated all anyway:eek: Guess I just won't open kindle until it gets the next update.
  25. macrumors 65816

    Apr 17, 2012
    Destin, FL

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