Another "Why is my MacBook Pro Running so Slow" Thread

Discussion in 'MacBook Pro' started by KeegM480, Jan 29, 2014.

  1. macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando
    #1
    So, for quite a while now my Quad Core i7 MacBook Pro is atrociously slow. So slow that my PowerMac G5 is running faster... It seems to be the finder is constantly crashing, taking forever to open apps, move files, using Final Cut Pro is such a hassle Im installing FCP 6 on the PowerMac... HELP!

    Its going to take 45 minutes to copy less than 4GB worth of files to a flash drive (My iMac G4 copies quicker than that!)

    Hard Drive going bad? Call Apple? what should I do?
     
  2. Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #2
    Could be, what does the Disk Utility say about the SMART Status? Did you check it for errors using the Disk Utility?
     
  3. macrumors 68020

    carjakester

    Joined:
    Oct 21, 2013
    Location:
    Midwest
    #3
    is all your software up to date?
     
  4. KeegM480, Jan 29, 2014
    Last edited: Jan 29, 2014

    thread starter macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando
    #4
    Something is very wrong with this computer.. I have never seen so many issues when verifying the disk permissions... 2.6 billion issues with iBooks, a lot with Quicktime, a lot with the dock, and a lot with system files that are "un-repairable" The scrollbar is less than a millimeter big. Lets see if this fixes it. Where would I see SMART status?

    Absolutley

    EDIT: Currently on hold with Apple, disk Permissions didn't do anything but fix disk permissions, its still freezing up.
     
  5. macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #5
    mine has been doing the same with disk permissions, it finds a bunch I repair them and still same performance
     
  6. thread starter macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando
    #6
    We have nearly identical Specs.. Maybe this is just a bad time frame.. this computer has been nothing but problems since I bought it
     
  7. macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #7
    ya Im out of ideas, I have tested the RAM using MemTest, SMART in disk utliity does not show errors, I have done a clean install of OSX, half my hard drive is empty

    similar to you I have to force quit more often then just normally quit out of apps, and Finder has to be relaunched a few times a day
     
  8. thread starter macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando
    #8
    Lets see what this guy has me do.
     
  9. thread starter macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando
    #9
    Cleared everything in the cache in safe mode, repaired the disk, removed all startup items, and its running just as slow :)
     
  10. thread starter macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando
    #10
    Last person I talked to after several hours of diagnosing, they are suggesting its a hard drive issue.
     
  11. macrumors 604

    Joined:
    Apr 23, 2011
    Location:
    GVA, KUL, MEL (current), ZQN
    #11
    Sounds like it.

    Save up and buy an SSD. Then watch your Mac boot up in 12 seconds.

    My 15" 2011 MBP had 2.3GHz quad core i7, 16GB of RAM and 1GB of 6750M. It ran slow because of the stock 7200rpm drive and took 4 minutes to boot into a usable state.

    Not too long ago I bought a Samsung 840 Pro 512GB and slotted it into my MBP. Now it's running blazing fast. Boots into a usable state within 12 seconds.
     
  12. thread starter macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando
    #12
    Wow! Ill take the free replacement from AppleCare for now, but I do want an SSD
     
  13. macrumors 604

    Joined:
    Apr 23, 2011
    Location:
    GVA, KUL, MEL (current), ZQN
    #13
    Most probably Apple will replace it with a retina MBP, which already has an even faster PCIe SSD in it.
     
  14. macrumors 6502

    Swampus

    Joined:
    Jun 20, 2013
    Location:
    Winterfell
    #14
    I think s/he means that Apple is planning to replace the drive, not the entire computer.

    Of course, you can take the new drive that Apple gives you and (once you're certain that the problem is solved) stick it in an optical bay caddy and get yourself an SSD. That's the thing I find most upsetting about the demise of the cMBP form factor--The versatility of having two drive bays.
     
  15. macrumors regular

    Joined:
    Apr 19, 2008
    #15
    Same question here. Mid 2010 MBP. It's getting slower by the day. I didn't really look into it because I was too busy with other things but it's now doing my head in. I'm using the version before Mavericks. I have frequent beach balls. Is there a diagnostic tool I can run? One hardcore approach would be to do a fresh install of mavericks, but I'm delaying because I read too many bad reviews of mavericks.
     
  16. thread starter macrumors 6502a

    KeegM480

    Joined:
    Aug 13, 2013
    Location:
    Orlando
    #16
    Im going to do my best to convince Apple to just get me a rMBP, I have a bad display, hard drive, and it doesn't charge properly, plus my 4 previous repairs in the past 6 months. But otherwise I will yes, get a caddy and an SSD

    quite a few compatibility issues with mavericks and software. You could also have a bad hard drive, it apparently is a fairly common issue. I figured they were built to last
     
  17. macrumors 6502

    Swampus

    Joined:
    Jun 20, 2013
    Location:
    Winterfell
    #17
    Oh, I missed the part about the other four repairs. Yeah, you might just come away with a new one. Good luck to you!
     
  18. macrumors 6502

    Swampus

    Joined:
    Jun 20, 2013
    Location:
    Winterfell
    #18
    You could try SMART Utility to check your drive. If drive seems okay, you could then run EtreCheck and post the results here to see if anything catches an eye.
     
  19. macrumors regular

    Joined:
    Apr 19, 2008
    #19
    Thanks all for the kind replies...

    Swampus, here's the results.

    SMART Utility didn't find anything unusual, test status is 'PASSED'.

    EtreCheck results below. A few questions...

    (1) Can I remove ProTec6b from startup? how? Can I remove VirtualBox from startup? How?
    (2) What are all the extensions in the Kernel section, they all seem to relate to VirtualBox? Seems like VirtualBox left lots of rubbish around my system? (I'm not using VirtualBox or Parallels anymore, I uninstalled both ages ago).
    (3) How can I uninstalled the IKEA Internet plug in?
    (4) What is the BrowserPlus under User Internet Plug ins and 3rd Party Preference Panes? I don't think I need it?
    (5) I don't want Time Machine to be running in the background, I want to launch it only when I want to do a back-up. Shall I just enter Time Machine preferences and switch it off?

    Any help/advice on the above (and anything you think might improve the performance of my system) is greatly appreciated.

    ===========================================

    Hardware Information:
    MacBook Pro (15-inch, Mid 2010)
    MacBook Pro - model: MacBookPro6,2
    1 2.4 GHz Intel Core i5 CPU: 2 cores
    4 GB RAM

    Video Information:
    Intel HD Graphics - VRAM: 288 MB
    NVIDIA GeForce GT 330M - VRAM: 256 MB

    System Software:
    OS X 10.8.5 (12F37) - Uptime: 0 days 0:11:2

    Disk Information:
    Hitachi HTS545032B9SA02 disk0 : (320.07 GB)
    disk0s1 (disk0s1) <not mounted>: 209.7 MB
    Macintosh HD (disk0s2) /: 319.21 GB (176.75 GB free)
    Recovery HD (disk0s3) <not mounted>: 650 MB

    MATSHITADVD-R UJ-898

    USB Information:
    Apple Inc. BRCM2070 Hub
    Apple Inc. Bluetooth USB Host Controller

    Apple Inc. Apple Internal Keyboard / Trackpad

    Apple Internal Memory Card Reader

    Apple Computer, Inc. IR Receiver

    Apple Inc. Built-in iSight

    FireWire Information:

    Thunderbolt Information:

    Kernel Extensions:

    org.virtualbox.kext.VBoxDrv (3.2.8)
    org.virtualbox.kext.VBoxUSB (3.2.8)
    org.virtualbox.kext.VBoxNetFlt (3.2.8)
    org.virtualbox.kext.VBoxNetAdp (3.2.8)

    Startup Items:
    ProTec6b: Path: /Library/StartupItems/ProTec6b
    VirtualBox: Path: /Library/StartupItems/VirtualBox

    Problem System Launch Daemons:

    Problem System Launch Agents:

    Launch Daemons:

    [System] com.adobe.fpsaud.plist 3rd-Party support link
    [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
    [System] Nalpeirond6b.plist 3rd-Party support link

    Launch Agents:

    User Launch Agents:
    [not loaded] com.google.keystone.agent.plist 3rd-Party support link

    User Login Items:
    None

    Internet Plug-ins:
    JavaAppletPlugin: Version: 14.5.0 - SDK 10.8 Outdated! Update
    FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
    QuickTime Plugin: Version: 7.7.1
    Flash Player: Version: 11.9.900.170 - SDK 10.6 Outdated! Update
    NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 3rd-Party support link
    CitrixICAClientPlugIn: Version: 11.4.3 - SDK 10.0 3rd-Party support link
    OfficeLiveBrowserPlugin: Version: 12.2.7 3rd-Party support link
    GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 3rd-Party support link
    SharePointBrowserPlugin: Version: 14.1.0 3rd-Party support link
    Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
    iPhotoPhotocast: Version: 7.0

    Audio Plug-ins:
    AirPlay: Version: 1.7 - SDK 10.8
    iSightAudio: Version: 7.7.1 - SDK 10.8

    User Internet Plug-ins:
    BrowserPlus_2.9.8: Version: 2.9.8 3rd-Party support link

    3rd Party Preference Panes:
    BrowserPlus 3rd-Party support link
    Flash Player 3rd-Party support link

    Bad Fonts:
    None

    Old Applications:
    Citrix Receiver: Version: 11.4.3 - SDK 10.0 3rd-Party support link

    Time Machine:
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
    Macintosh HD: Disk size: 297.29 GB Disk used: 132.68 GB
    Destinations:
    MacOS [Local] (Last used)
    Total size: 465.44 GB
    Total number of backups: 9
    Oldest backup: 2010-11-30 22:21:15 +0000
    Last backup: 2013-12-20 23:14:52 +0000
    Size of backup disk: Adequate
    Backup size 465.44 GB > (Disk used 132.68 GB X 3)
    Time Machine details may not be accurate.
    All volumes being backed up may not be listed.

    Top Processes by CPU:
    14% WindowServer
    3% Safari
    3% EtreCheck
    1% hidd
    1% WebProcess

    Top Processes by Memory:
    217 MB WebProcess
    152 MB Safari
    74 MB mds
    55 MB WindowServer
    37 MB Dock

    Virtual Memory Information:
    2.08 GB Free RAM
    964 MB Active RAM
    222 MB Inactive RAM
    648 MB Wired RAM
    206 MB Page-ins
    0 B Page-outs
     
  20. macrumors regular

    Joined:
    Apr 19, 2008
    #20
    Could anybody please quickly look into my results to see if there is anything that stands out...? I have too frequent beach balls, takes ages to boot and to switch off, whole experience is quite slow (for such computer).
     
  21. macrumors 6502a

    Joined:
    Nov 29, 2011
    Location:
    Southern Cal
    #21
    1. Sys. Prefs> Users&Groups> Login items> Select item> click " - "
    2. http://forums.macrumors.com/showpost.php?p=11171082&postcount=16
    3. Safari Prefs> Extensions> Select ext.> Uninstall
    4. http://www.yahoo-browserplus.software.informer.com
    5. Yes, but I wouldn't.
     
  22. macrumors regular

    Joined:
    Apr 19, 2008
    #22
    Thanks heaps, please see below...

    1. Login Items in Sys Prefs is already empty...? How can EtreCheck say that I have these startup items?
    2. Perfect thanks, deleted all VirtualBox instances.
    3. Safari Prefs / Extensions is...empty?
    4. Thanks
    5. OK, will keep it on.
     
  23. macrumors 6502a

    Joined:
    Nov 29, 2011
    Location:
    Southern Cal
    #23
    http://dailymactips.com/2012/02/16/how-to-remove-plug-ins-in-safari/

    Look in the system library for startupitems folder also.
     
  24. macrumors 601

    dannyyankou

    Joined:
    Mar 2, 2012
    #24
    I had the same problem lately, so I brought it to the Apple Store today. They did a few diagnostic tests, and found out it was a problem with the operating system. So I backed it up to an external hard drive, wiped the computer clean, reinstalled OS X, and transferred the data back on the computer, and it's running like new!

    It's a more drastic solution, but moral of the story is that you should bring it to a genius bar and let them diagnose the problem. It worked like a charm for me, even after experiencing the same problems you described.
     
  25. macrumors 603

    heisenberg123

    Joined:
    Oct 31, 2010
    Location:
    Hamilton, Ontario
    #25
    ever since upgrading to a SSD I have a blazing fast computer, I have not seen one beachball, I wonder if Mavericks just doesnt like HHD that much
     

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