Anybody contacted Apple about the whining noises?

Discussion in 'Mac Pro' started by sinecurea, Jul 28, 2006.

  1. sinecurea macrumors regular

    Joined:
    Mar 14, 2006
    Location:
    Northern Ireland
    #1
    Folks,
    On the back of this/this article, I was wondering if anybody had actually contacted Apple about this?
    What are they actually going to do? Replace the MacBook Pro?
    Offer you a special offer on Apple-branded earbuds great price, only $60?

    Steve.
     
  2. sinecurea thread starter macrumors regular

    Joined:
    Mar 14, 2006
    Location:
    Northern Ireland
    #2
    Just off the phone to Apple. After a 30 phonecall with somebody that I could bearly understand, I was sent round in circles. I knew it was going to go badly wrong when I had to say my serial number 6 times...

    The cloest I got to a result was when he recommended I drive to my closest Apple dealer (a 4-5 hour drive small Irish country roads) to let them check it out.

    He wasn't able to tell me what they'd actually do if they found it to be a hardware fault, which of course, it is. This makes the journey even more riskier - am I going to travel all that way just for some guy who has passed a few Apple tech exams to suck air through his teeth and say "Yep, it's buzzing ok, definitiely the main board I'm afriad". I'll drive all the way back, get on the phone to be told that I'm going to have to post the damn thing back, and be without a computer for 3 weeks while they "repair" the damn thing, and the other 3/4 things that are wrong with it!

    What are others' opinions?
    Damn, am I ****ed off...

    Steve.

    P.S. I suppose I should mention - that as I sit here, I'm currently waiting for a replacement power lead to arrive - the only way I can use my MacBook Pro at the moment, is by pressing in really hard on the MacSafe connection, and holding it there for about 5 seconds and sloooowly taking my hand away. 9 times out of ten power just goes off again, but maybe once, the battery will charge for maybe, 5 minutes before cutting out again.
     
  3. Temujin macrumors 6502a

    Temujin

    Joined:
    Oct 1, 2005
    Location:
    Copenhagen
    #3
    I feel your pain mate.
    If I were you I would try giving Apple yet another call. You'll probably get hold of another tech supporter who might be more inclined to help you on the spot. A 4.5 hour journey isn't acceptable just to get a second opinion on a problem which Apple have admitted exists.

    Have fun :)
     
  4. /dev/toaster macrumors 68020

    /dev/toaster

    Joined:
    Feb 23, 2006
    Location:
    San Francisco, CA
    #4
    I have called so many times, I gave up. My girlfriend now uses the 15" MBP and the whine doens't bother her.

    I use my 17" MBP and it has no whine.
     

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