Anyone else having problems with UK delivery?

Discussion in 'MacBook Pro' started by advocation, Nov 12, 2006.

  1. advocation macrumors member

    Joined:
    Oct 18, 2006
    Location:
    Yeovil, UK
    #1
    Hey,

    My MBP started shipping on the 9th. And so far it has only got 19 miles away to Pudong International Airport where it has stayed since the 10th..

    Now, the message that it is showing on that bit is this:

    10 Nov 2006 12:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems

    I have also noticed, that since just before the C2D MB's came out, i have been unable to access the Order Status page on the Apple website...

    Could this be the "Technical Problems" that is holding up the delivery?
    Anyone else experencing this?
     
  2. bushfrog macrumors member

    Joined:
    Sep 23, 2006
    #2

    The techincal problems do seem to suggest it will hold up...

    What is your ETA?
    Mine took 3 weeks to come,, but arrived on apples ETA to my suprise

    Also the tracking seems to be somewhat out of date some time!

    matt
     
  3. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #3
    Have you ordered the 17" version? That appears to be delayed.
     
  4. advocation thread starter macrumors member

    Joined:
    Oct 18, 2006
    Location:
    Yeovil, UK
    #4
    No, it was the 15"..

    My eta is the 16th (This thursday coming)..

    I hope it comes soon!!!
     
  5. exoriare macrumors member

    Joined:
    Oct 25, 2006
    Location:
    London
    #5
    Mine (15") shipped out as due on 9th. The Apple tracking is back up but tells you very little as far as I can see. Using apecode.com my order is scheduled as 'flight booked' for today 12th. Is this the tracking you are using?
     
  6. advocation thread starter macrumors member

    Joined:
    Oct 18, 2006
    Location:
    Yeovil, UK
    #6
    wow, thats really weird...

    while i was writing the first post, the order status area was down... now its back up!! thanks for pointing that out!!!

    Well, it turns out that they have moved the eta to the 15th, wednesday, which would be perfect for me as i only have 2 lectures at college that day so i could skip and wait in :D

    I'm using the TNT tracking.. Its the carrier that is, well, carrying it to me!!
     
  7. exoriare macrumors member

    Joined:
    Oct 25, 2006
    Location:
    London
    #7
    I don't quite get this.

    How did you find out that it's being shipped by TNT? I don't see any reference to the delivery company on my Apple tracking. But when I put in the 10-digit Delivery reference number to the TNT site - nothing. What are you getting on apecode?
     
  8. advocation thread starter macrumors member

    Joined:
    Oct 18, 2006
    Location:
    Yeovil, UK
    #8
    on the Apple tracking page it says at the bottom left: Assigned Carrier - TNT

    and then it gives a carrier code..

    The TNT main site doesnt work apparently.. i phoned up apple cos i was getting the wrong order when i used that.. you need to go to http://www.tnt.com/country/en_generic.html and then enter the code, making sure you select the "Reference" checkbox!

    I dont get anything with apecode.... is that just an american thing?
     
  9. exoriare macrumors member

    Joined:
    Oct 25, 2006
    Location:
    London
    #9
    I've ordered some other bits and pieces from Apple which are already in the country. When the MBP gets here from China the whole order will be merged. This may be why I'm getting no details yet on my assigned carrier It just says: In transit to final destination - carrier details to be updated shortly.

    Have you ordered anything else or is it just the MBP? I think it might be that TNT is shipping all the way from China in your case.

    No the apecode is not just an American thing. Try putting in your Delivery Reference number (not your TNT code) and see if you get anything. Perhaps because you've already been assigned to TNT you may not.
     
  10. advocation thread starter macrumors member

    Joined:
    Oct 18, 2006
    Location:
    Yeovil, UK
    #10
    Yeah, I ordered a Wireless Mighty Mouse as well, but not in the same order. I ordered that on the 9th, and it arrived on the 10th :D

    Nope, my Delivery Reference Number does not bring up anything on apecode either..
     
  11. exoriare macrumors member

    Joined:
    Oct 25, 2006
    Location:
    London
    #11
    Very odd.

    I'll post when/if I get an update on my flight out. As we were both shipped out of the factory on 9th it would be strange if we were not on the same flight.

    BTW I've read that the eta is the time it gets to the distribution point in this country, not necessarily the day you'll get it on your doorstep. My Apecode eta is 16th, same as yours, but my Apple tracking eta is 20th. But as your order does not have to be merged you may be lucky.

    EDIT: Take a look at Trippy's 'Got to be kidding me..' thread on the apecode forum. Gives you an idea of the carrier routes and timings. He seems to be 2 days ahead of my order (and yours).
     
  12. svenas1 macrumors member

    Joined:
    Dec 17, 2003
    #12
    Mine was shipped on Nov. 8th, and is also stuck in Pudong apparently. ETA was 14th, which then moved to 13th - but I'm not holding my breath.

    The TNT page hasn't been updated for me since the 9th. I'm not sure what's happening now, if it is still stuck, or if the TNT page is out of date.

    Maybe we're all waiting for the same flight..
     
  13. advocation thread starter macrumors member

    Joined:
    Oct 18, 2006
    Location:
    Yeovil, UK
    #13
    hmm.. maybe..

    i just WANT MY MACBOOK <edit> pro! </edit> !!!!
     
  14. beanlambert macrumors newbie

    Joined:
    Nov 8, 2006
    #14
    Here's a full transit log to the UK for those who are wondering.

    11 Nov 2006 03:09 Croydon Import Received
    10 Nov 2006 23:24 Northampton Hub Consignment Received At Transit Point
    09 Nov 2006 19:44 Arnhem Hub Consignment Received At Transit Point
    07 Nov 2006 22:32 Shanghai Shipped From Originating Depot
    07 Nov 2006 11:05 Shanghai Consignment Received At Transit Point
    07 Nov 2006 10:52 Shanghai Consignment Picked Up

    All that's missing from the top is 'out for delivery' and 'delivered' (Got to wait for tomorrow for that! :D).

    I called TNT yesterday and asked if I could come and pick it up to save 2 days on the delivery time, they said that they were perfectly happy for people to do that, but mine had already been loaded onto a truck for delivery, and couldn't be unloaded for security reasons. So if you live near, and get in quick, you can get it early.
     
  15. svenas1 macrumors member

    Joined:
    Dec 17, 2003
    #15
    cheers, very good to know. That's three days from once it has arrived in europe..

    That means I will have to wait until the end of the week (although the ETA was tuesday once...!)

    Good luck with your delivery!
    S.
     
  16. mckvakk macrumors regular

    Joined:
    Apr 28, 2005
    Location:
    Oslo, Norway
    #16
    This usually means problem with the plane. (seems to happen a lot with tnt:p ) Got this message on friday, it moved again on monday.
    This was an ipod but it's the same thing:p

    Complete log :

    20 sep 2006 14:00 Oslo Delivered
    20 sep 2006 09:52 Oslo Out For Delivery
    20 sep 2006 09:45 Oslo Import Received
    20 sep 2006 08:00 Oslo Potential Linehaul Delay Due To Technical Problems
    19 sep 2006 23:01 Liege Euro Hub Consignment Received At Transit Point
    19 sep 2006 14:52 Arnhem Hub Consignment Received At Transit Point
    19 sep 2006 13:29 Oslo Change Of Delivery Address
    15 sep 2006 16:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
    14 sep 2006 16:39 Shanghai Shipped From Originating Depot
    14 sep 2006 14:26 Shanghai Consignment Received At Transit Point
     
  17. advocation thread starter macrumors member

    Joined:
    Oct 18, 2006
    Location:
    Yeovil, UK
    #17

    ooh, your in Oslo :D I'm hopefully moving there for Uni next year :D

    Anyway, back on topic....

    Today it now says this :D

    13 Nov 2006 06:27 Exeter Import Received
    10 Nov 2006 12:00 Pudong International Airport Potential Linehaul Delay Due To Technical Problems
    09 Nov 2006 19:47 Shanghai Shipped From Originating Depot
    09 Nov 2006 13:57 Shanghai Consignment Received At Transit Point
    09 Nov 2006 13:50 Shanghai Consignment Picked Up

    ITS IN EXETER!!!!
     
  18. exoriare macrumors member

    Joined:
    Oct 25, 2006
    Location:
    London
    #18

    That's good news. Mine is still stuck in Shanghai as 'flight booked' 12th Nov :(
     
  19. phatspider macrumors 6502

    Joined:
    May 20, 2005
    #19
    on the apple site mine now says Walsh Western is the carrier - and that its due on the 10th Nov! Clearly it didnt arrive then!

    Hoping for today

    Ape still shows departing transit hub on 9th
     
  20. svenas1 macrumors member

    Joined:
    Dec 17, 2003
    #20
    I just gave TNT a call. The website shows outdated info (still in Pudong according to the site) - on the phone they told me mine had left Frankfurt yesterday ! woo.. could be here today or tomorrow...

    I suggest you call them if the webtracker shows old info (tel: 0800100600)
     
  21. exoriare macrumors member

    Joined:
    Oct 25, 2006
    Location:
    London
    #21
    Problem is I haven't yet been assigned a carrier so it might not be TNT and even if it was I don't have a carrier number to quote at them.

    I think it may be the case that if you are only having stuff from China delivered you get TNT (or whatever) assigned from that point. Therefore you can track on their site and you don't feature on apecode.com. But because I've got some other stuff which is already waiting for me in Daventry, it's only there that I'll get TNT. In the meantime I have to use apecode.com which tracks Flextronics Logistics (I think.)

    This is how I've pieced it together anyhow, but maybe others know better. In the meantime my MBP is stuck on the tarmac in Shanghai where it's been sitting (seatbelt fastened) since yesterday:mad:
     
  22. phatspider macrumors 6502

    Joined:
    May 20, 2005
    #22
    think mine is the same - mbp shipped to daventry where it meets up with printer then on to me

    ape says it was delivered 11th - so presume that means the mbp is at daventry

    apple said i will have it by weds on the phone

    here's hoping for today!

    A
     
  23. fps macrumors member

    Joined:
    Jun 9, 2004
    Location:
    London
    #23
    Ordered a 15" Macbook Pro 2.33 GHz with 160GB HD option and Matte screen the day after they were announced from a West London Apple reseller and still no laptop in sight... 18 days waiting so far.
     
  24. exoriare macrumors member

    Joined:
    Oct 25, 2006
    Location:
    London
    #24
    That's a bit grim. What's your shipping date? Where is it stuck?

    Mine has now left the tarmac in Shanghai - 'Flight departed':eek:
     
  25. fps macrumors member

    Joined:
    Jun 9, 2004
    Location:
    London
    #25
    Well I don't have access to this info.
     

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