anyone got this error message.

Discussion in 'Apple TV and Home Theater' started by senseibiz, Jun 15, 2009.

  1. macrumors regular

    Joined:
    Feb 8, 2002
    Location:
    Las Vegas
    #1
    every time I try to sync my apple tv with my powermac I get this error message. its getting really annoying. then I check apple TV and it working correctly, I go apple store on it and works fine.
    any ideas why this is happening.
    Thanks,
    Sensei
     

    Attached Files:

  2. macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #2
    One or more videos (63 in your case) you are trying to sync to the Apple TV aren't encoded in the correct profile. They will need to be re-encoded in order to sync. The ATV is also only capable of 720p max resolution.
    Click the arrow to see which items cause the problem.
     
  3. thread starter macrumors regular

    Joined:
    Feb 8, 2002
    Location:
    Las Vegas
    #3
    all 63 errors are music videos, movies I purchased on itunes
     
  4. macrumors 6502

    Joined:
    Jan 17, 2009
    Location:
    UK
    #4
    Your Mac is saying that it can't contact the iTunes Store to make sure that you are allowed to use the videos you have paid for. I can't really figure out why though.
     
  5. macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #5
    Is the Apple TV authorized with your account?
     
  6. thread starter macrumors regular

    Joined:
    Feb 8, 2002
    Location:
    Las Vegas
    #6
    Yes.. I can purchase and rent movies
     
  7. macrumors 6502

    Joined:
    Aug 25, 2008
    #7
    Yes. See the "is iTunes deleting DRM content from my ATV" thread below. This has been on on going issue for the past 3-4 months now. A lot of people are having this issue. Your set up in probably fine...
     
  8. macrumors regular

    Joined:
    May 4, 2009
    #8
    Glad I get all of my library content from other places other than iTunes Store. Sounds like too much of a hassle to me. I think I'll continue to stay clear of the store until I'm sure that adding (and keeping) new content is easy. Thanks for the info.
     

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