Anyone having restore trouble after the HD recall?

Discussion in 'iMac' started by scott911, Feb 27, 2013.

  1. macrumors 6502

    Aug 24, 2009
    I had the harddrive replaced in my iMac. Was advised to do a full time-machine save first; I have two copies on separate disks.

    Got 'new' machine back from apple. At home, restore from timemachine wouldn't work. Apple genius' suggested making sure I had the latest OS. Still didn't work. Third trip to store, apple Genuis' suggested I makes sure I have all the App installed that I previously had.

    This confuses me because I had thought the Time Machine was essentially an 'image' that I'd select and then be able to restore entire drive - apps and data.

    Apple won't help - they don't want to take responsibility for anything involving my data - gee thanks. You already pull and probably destroyed the drive where I had all my data!

    Looking for advice:

    #1 - am I missing something with the proper use of time machine?

    #2 - should I give up on Time machine - and if so, can I then manually find and copy files from the time-machine back-up?

  2. macrumors 6502

    Feb 2, 2013
    If you have a new OS on the repaired iMac, try Migration Assistant, rather than Restore from Time Machine. If it doesn't come up automatically when you start the new OS, go to Applications > Utilities > Migration Assistant, and migrate from Time Machine.

    See if that works.
  3. macrumors 6502

    Mar 8, 2009
  4. macrumors 6502a

    Jul 19, 2006
  5. thread starter macrumors 6502

    Aug 24, 2009
    thanks guys/gals - i appreciate the help.

  6. macrumors regular

    Dec 3, 2010
    I brought my time machine disk to the store and let them move the data. Only one problem, Safari didn't work after they were done. Downloaded a new version and everything was fine.

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