Anyone still haven't received their recall mail-back package?

Discussion in 'iPod' started by Yr Blues, Nov 20, 2011.

  1. macrumors 68000

    Joined:
    Jan 14, 2008
    Location:
    Houston, Texas
    #1
    I applied on the first day of the recall.
     
  2. macrumors 65816

    Joined:
    Apr 7, 2010
    Location:
    London, UK
    #2
    Same here. Wonder if its worth my while giving them a call tomorrow.
     
  3. macrumors regular

    Joined:
    Oct 17, 2007
    Location:
    Portland, ME
    #3
    http://forums.macrumors.com/showthread.php?t=1277803

    If you read this thread, there are lots of people, myself included, who signed up on the first couple of days and have not yet received the box. :eek: One poster says he called Apple and they ran out of boxes. I guess a lot of 1st gens are still out there. :D
     
  4. macrumors 6502

    Joined:
    Apr 26, 2010
    Location:
    USA
    #4
    I also signed up on day one and haven't gotten a box yet.
     
  5. macrumors member

    Joined:
    Nov 21, 2011
    Location:
    Belfast
    #5
    Guess I am one of the lucky ones. I signed up for the recall straight away.

    Package came on the 20th, straight away I packed it up sent it off to the post office.

    My repair status states 21 November that the product received and issues identified. Now it is at product replacement pending.

    Pretty swift eh but wonder how long it would take for me to actually receive the ipod hah
     
  6. eye
    macrumors 6502a

    eye

    Joined:
    May 24, 2009
    Location:
    Detroit
    #6
    Haven't received mine yet either. Signed up the second day.
     
  7. macrumors newbie

    Joined:
    May 19, 2005
    Location:
    Socal
    #7
    Requested service on 11/14, and no box yet.
     
  8. macrumors 68000

    aross99

    Joined:
    Dec 17, 2006
    Location:
    East Lansing, MI
    #8
    Requested service on the first day (11/13?), and received by empty box on 11/21. I had a White 2GB Nano. Shipped it back today...

    Kind of surprised they shipped an empty box (Fed ex overnight no less). Thought they might ship the replacement nano and have us return the old one in the same box...
     
  9. macrumors 68000

    Joined:
    Sep 30, 2003
    #9
    Got my box yesterday. Had called them, they told me there was a backorder on the shipping boxes so they've been delayed a bit.
     
  10. macrumors member

    Joined:
    Oct 28, 2011
    #10
    Requested replacement 11/12 at 6:00am.

    No word yet other than do not use it may catch fire.

    Could this be a prank?
     
  11. macrumors regular

    Joined:
    Mar 19, 2006
    #11
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    A prank? Are you serious?
     
  12. macrumors newbie

    Joined:
    Oct 18, 2011
    #12
    I applied on one of the 1st days as well. I called earlier this week. They informed me that they had a shortage of boxes and that they would still be coming. They also said they would extend the period of time since the original email says 10 days.
     
  13. macrumors newbie

    Joined:
    Nov 14, 2011
    #13
    I was thinking the same thing. They couldn't possibly be collecting all of the 2005/06 nanos fixing them and sending the fixed 2005/06 nanos back out to everyone. It makes no logical sense. They should have started this on April fools day. If Nike announced a problem with 2005/06 shoes this year, they wouldn't have everyone mail them back in, fix them and send them back out.

    How about just send us a $50-$75 gift card toward Apple products instead.
     
  14. macrumors regular

    Joined:
    Nov 26, 2011
    Location:
    Canada
    #14
    I requested it on the 12th, got the box on the 15th, had UPS pick it up on the 16th, and Apple received it on the 24th. My product replacement is still "pending" though...

    [​IMG]
     
  15. macrumors 68000

    yanki01

    Joined:
    Feb 28, 2009
    Location:
    Texas
    #15
    same for me, although they did say up to 6 weeks to receive it back. hoping it doesn't take that long.

    [​IMG]
     
  16. macrumors newbie

    Joined:
    Nov 8, 2011
    #16
    applied on the 13th and still no box :confused:
     
  17. macrumors regular

    Joined:
    Jul 22, 2009
    Location:
    Portland, Or
    #17
    No box here yet either.
     
  18. macrumors 6502

    mobi

    Joined:
    Jul 26, 2004
    Location:
    Penn's Woods
    #18
    ditto :(
     
  19. macrumors newbie

    Joined:
    Nov 28, 2011
    #19
    signed up 18 november (saturday), request accepted on november 21 and no box have reached my house anyway... i'm italian :(
     
  20. macrumors regular

    Joined:
    Oct 17, 2007
    Location:
    Portland, ME
    #20
    I registered my nano for repair on the 12th and as of today (28th) still no box, or email explaining why. :p
     
  21. macrumors regular

    Joined:
    Mar 19, 2006
    #21
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Well I have my box shipped back to them and am still waiting to get my new Nano back :(. I have a hunch that a lot of people are going to be getting Nano's back at the same time.
     
  22. macrumors 6502

    CoachStall

    Joined:
    Jun 18, 2009
    Location:
    Indy
    #22
    Just requested my box from Apple...guess it will be a while!
     
  23. macrumors newbie

    Joined:
    Nov 28, 2011
    #23
    can you describe us what was in the box? what is the mechanism to return?
     
  24. macrumors regular

    Joined:
    Mar 19, 2006
    #24
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    It was a surprisingly thick box that was plain brown. Once opened it had a small bag for the iPod, strips of tape, 3 pieces of foam that the iPod is nested between. And a printed sheet of instructions. Different countries might get different packaging though! If from the U.S.
     
  25. macrumors newbie

    Joined:
    Nov 28, 2011
    #25
    the courier has taken the package directly from your home? what was on the sheet? thanks for all these information! :D
     

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