Anyone still haven't received their recall mail-back package?

Discussion in 'iPod' started by Yr Blues, Nov 20, 2011.

  1. macrumors 68000

    #1
    I applied on the first day of the recall.
     
  2. macrumors 65816

    #2
    Same here. Wonder if its worth my while giving them a call tomorrow.
     
  3. macrumors regular

    #3
    http://forums.macrumors.com/showthread.php?t=1277803

    If you read this thread, there are lots of people, myself included, who signed up on the first couple of days and have not yet received the box. :eek: One poster says he called Apple and they ran out of boxes. I guess a lot of 1st gens are still out there. :D
     
  4. macrumors 6502

    #4
    I also signed up on day one and haven't gotten a box yet.
     
  5. macrumors member

    #5
    Guess I am one of the lucky ones. I signed up for the recall straight away.

    Package came on the 20th, straight away I packed it up sent it off to the post office.

    My repair status states 21 November that the product received and issues identified. Now it is at product replacement pending.

    Pretty swift eh but wonder how long it would take for me to actually receive the ipod hah
     
  6. eye
    macrumors 6502a

    eye

    #6
    Haven't received mine yet either. Signed up the second day.
     
  7. macrumors newbie

    #7
    Requested service on 11/14, and no box yet.
     
  8. macrumors 68000

    aross99

    #8
    Requested service on the first day (11/13?), and received by empty box on 11/21. I had a White 2GB Nano. Shipped it back today...

    Kind of surprised they shipped an empty box (Fed ex overnight no less). Thought they might ship the replacement nano and have us return the old one in the same box...
     
  9. macrumors 68000

    #9
    Got my box yesterday. Had called them, they told me there was a backorder on the shipping boxes so they've been delayed a bit.
     
  10. macrumors member

    #10
    Requested replacement 11/12 at 6:00am.

    No word yet other than do not use it may catch fire.

    Could this be a prank?
     
  11. macrumors regular

    #11
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    A prank? Are you serious?
     
  12. macrumors newbie

    #12
    I applied on one of the 1st days as well. I called earlier this week. They informed me that they had a shortage of boxes and that they would still be coming. They also said they would extend the period of time since the original email says 10 days.
     
  13. macrumors newbie

    #13
    I was thinking the same thing. They couldn't possibly be collecting all of the 2005/06 nanos fixing them and sending the fixed 2005/06 nanos back out to everyone. It makes no logical sense. They should have started this on April fools day. If Nike announced a problem with 2005/06 shoes this year, they wouldn't have everyone mail them back in, fix them and send them back out.

    How about just send us a $50-$75 gift card toward Apple products instead.
     
  14. macrumors regular

    #14
    I requested it on the 12th, got the box on the 15th, had UPS pick it up on the 16th, and Apple received it on the 24th. My product replacement is still "pending" though...

    [​IMG]
     
  15. macrumors 68000

    yanki01

    #15
    same for me, although they did say up to 6 weeks to receive it back. hoping it doesn't take that long.

    [​IMG]
     
  16. macrumors newbie

    #16
    applied on the 13th and still no box :confused:
     
  17. macrumors regular

    #17
    No box here yet either.
     
  18. macrumors 6502

    mobi

    #18
    ditto :(
     
  19. macrumors newbie

    #19
    signed up 18 november (saturday), request accepted on november 21 and no box have reached my house anyway... i'm italian :(
     
  20. macrumors regular

    #20
    I registered my nano for repair on the 12th and as of today (28th) still no box, or email explaining why. :p
     
  21. macrumors regular

    #21
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    Well I have my box shipped back to them and am still waiting to get my new Nano back :(. I have a hunch that a lot of people are going to be getting Nano's back at the same time.
     
  22. macrumors 6502

    CoachStall

    #22
    Just requested my box from Apple...guess it will be a while!
     
  23. macrumors newbie

    #23
    can you describe us what was in the box? what is the mechanism to return?
     
  24. macrumors regular

    #24
    Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 5_0_1 like Mac OS X) AppleWebKit/534.46 (KHTML, like Gecko) Version/5.1 Mobile/9A405 Safari/7534.48.3)

    It was a surprisingly thick box that was plain brown. Once opened it had a small bag for the iPod, strips of tape, 3 pieces of foam that the iPod is nested between. And a printed sheet of instructions. Different countries might get different packaging though! If from the U.S.
     
  25. macrumors newbie

    #25
    the courier has taken the package directly from your home? what was on the sheet? thanks for all these information! :D
     

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