App Expired and wants me to buy the app again.

Discussion in 'iPhone and iPod touch Apps' started by seattle, Dec 28, 2009.

  1. macrumors 6502

    Joined:
    May 15, 2007
    #1
    My wife has an App (Wine Enthusiast Guide) and today it popped up with a dialog box that told her that the wine guide expired and to please visit the iTunes store to update to the latest version. When I checked to make sure it did not just need an update and it told me all apps are up to date. I check and she had purchased the app in July for $4.99 so it was not a light or trial version. The apps is not useless since it just shows the dialog box and then closes the app and she has wine lists and data that she cannot get to. Does anyone else have this app or know of any other app that has expired?
     
  2. macrumors G3

    Joined:
    Jul 25, 2007
    Location:
    California
    #2
    The NY Times Crossword puzzle app pulled a similar trick. Lots of people bought it thinking it would work forever, but after a certain date it stopped fetching new puzzles off the web (and, in some cases, old puzzles stopped working).
     
  3. macrumors 6502

    Joined:
    Oct 8, 2008
    #3
    As far as I know is against Apple's TOS for apps on the store. I would start by contacting the developer to see what's going on. Surely there's some sane explanation (i.e. it's some sort of mistake).
     
  4. macrumors G3

    Joined:
    Jul 25, 2007
    Location:
    California
    #4
    Apps can "expire" in the sense that they stop getting updates (including data updates) after some period of time.
     
  5. thread starter macrumors 6502

    Joined:
    May 15, 2007
    #5
    That would be fine with me as long as the app would still work with old data but this app is disabled and cannot be used.
     
  6. macrumors G3

    Joined:
    Jul 25, 2007
    Location:
    California
    #6
    Well, I just looked at the description on itunes, and there is nothing about the purchase being time-limited.

    If I were you I'd definitely contact Apple and demand a refund.
     
  7. thread starter macrumors 6502

    Joined:
    May 15, 2007
    #7
    I might have to do that. I think I will wait a few days incase it was an error made by the developer.
     
  8. thread starter macrumors 6502

    Joined:
    May 15, 2007
    #8
    Looks like they fixed the problem since I was able to update the app without having to pay again.
     
  9. macrumors 6502

    Joined:
    Oct 8, 2008
    #9
    Right but time bombed apps that intentionally stop working after some trial period aren't allowed.
     
  10. macrumors 68000

    Joined:
    Aug 11, 2009
    #10
    They are if they allow in-app purchases so you can purchase more time for the app to function. The networked GPS apps do this.
     
  11. macrumors 6502

    Joined:
    Oct 8, 2008
    #11
    yep that's true
     

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